FPT.AI at DXTalks: “Enhance customer experience on omnichannel”
On July 29, 2022, Ms.Vu Hai Yen – Director of FPT.AI Conversation Product Centre, attended DxTalks EP05 about the topic “Enhance customer experience on omnichannel”. The FPT.AI representation and other guests have shared many interesting insights about building and implementing multichannel and omni channel strategy at businesses, in order to attract customers:
The trend of experiencing multichannel in the world and Vietnam
The challenges of businesses when building and implementing AI to personalize customer experience
Hands-on experience of implementing the comprehensive Artificial Intelligence solution suite by FPT.AI for large domestic and foreign businesses.
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