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FPT.AI is the only Artificial Intelligence platform to win the Excellent Digital Platform award

by content 28.12.2020

FPT is a powerful assistant of national digital transformation

In Hanoi, on December 23, 2020, National Forum on Developing Vietnamese Digital Enterprise 2020, with the topic “Digital Business - The driving force for digital transformation, digital economy in Vietnam”, took place at Vietnam National Convention Center with the participation of Ministries, Departments and leading businesses in promoting national digital transformation. As a pioneering business in Vietnam’s technology industry, FPT shared a valuable lesson of transforming strategy to help businesses develop Make-in-Vietnam solutions and platforms at an international level, and further, accelerate the position of Vietnam in global digital technology. 

National Forum on Developing Vietnamese Digital Enterprise 2020 is the biggest event this year for digital businesses, technology developer community, managers and investors. After the success of the first “Make in Vietnam” event, the forum continues to focus heavily on creative proposals, solutions, breakthrough ideas to use all resources to develop Vietnamese digital enterprise, aiming at the twin objectives of developing digital government, economy, society and building Vietnamese digital businesses with the ability to reach out to the world. In response to this appeal, as a pioneer, FPT contributed lessons and vision of transforming strategy gained when collaborating with world-leading businesses and organizations to support the realization of the national vision.

As the top technology business in Vietnam that pioneers digital transformation, has many years of experience working with large corporations around the globe and aims at a position in Top 50 digital transformation service providers in the world, FPT has spent all resources to develop an ecosystem of “Make-in-Vietnam” platforms, solutions and services that are recognized in prestigious international awards and rankings. At the same time, FPT has used competence, experience and strengths, through these platforms, solutions and services, to help Vietnamese organizations, businesses optimize efficiency, enhance customer experience and develop new business models towards digital ones

Open digital platform is the future of digital transformation

The year 2020 is the first time the Ministry of Information and Communications awarded Make-in-Vietnam digital products. The award attracted more than 239 applicants in 05 categories: Excellent digital product, Excellent digital solution, Excellent digital platform, Narrowing digital gap and Potential digital product. 

Two platform and solution of FPT were honored in the categories Excellent digital platform and Excellent digital product of “Make-in-Vietnam digital product” Award 2020. In particular, akaBot - the solution to automate business process - won the first place in the category Excellent digital product, and FPT.AI - Artificial intelligence platform - won the third place in the category Excellent digital platform. The awards are the motivation for technology businesses, including FPT, to keep innovating, contributing more to the national digital transformation strategy. 

FPT.AI comprehensive artificial intelligence platform provides products and services based on Artificial Intelligence, such as Chatbot, Virtual Agent for Call Center, Extracting information from images, supporting businesses to reduce operating costs by 60%, increase productivity, optimize business processes and create instant, seamless customer experience. After 03 years in the market, FPT.AI has achieved encouraging results in the domestic and international market as 70 large businesses in many industries such as telecom, e-commerce, finance-banking, public administration are using and 1.000.000 end-users per year get benefit from the services.

FPT.AI

“The strategy of FPT is creating some platforms, and with others applying and developing services on those platforms,” said Mr.Truong Gia Binh - Chairman of FPT - at the event. FPT.AI artificial intelligence platform uses artificial intelligence to reduce repetitive jobs in the banking, service and insurance industry. At this time, 11 million people are interacting with FPT.AI, and many startup communities are using this platform to create new added values. 

Officially launched in 2017, FPT.AI comprehensive artificial intelligence platform provides products and services based on Artificial Intelligence, such as Chatbot, Virtual Agent for Call Center, Extracting information from images, supporting businesses to reduce operating costs by 60%, increase productivity, optimize business processes and create instant, seamless customer experience.

After 03 years in the market, FPT.AI has achieved encouraging results in the domestic and international market as 70 large businesses in many industries such as telecom, e-commerce, finance-banking, public administration are using and 1.000.000 end-users per year get benefit from the services.

FPT.AI

FPT.AI artificial platform was also honored to win the first place (Rank#1) in 3 categories, English, Vietnamese and Korean, in the natural language processing model competition “SHINRA2020-ML” held in Japan in August; top 10 Sao Khue - the most prestigious award in Vietnam’s IT software and service industry.

As one of the 14 most excellent products in the award, FPT.AI is highly appreciated in supporting the community, showing the brainpower, the level of technology development in Vietnam and the competitiveness in the world. Open digital platform is one of the important platforms in the next 5 years that the Ministry of Information and Communications will have a plan to implement to develop and master digital technology for national digital transformation. 

These above platforms and solutions are part of the digital ecosystem of FPT that contributes to the development of digital economy, society and government towards a digital nation in the future. 

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