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Conversation 01.02.2021
Conversation

7 potential benefits of Chatbot for SEO

Businesses may all know what the popular uses of chatbots in customer service are. But business owners and marketers do not know that chatbots help improve SEO, increase advertising performance on digital channels, retain customers longer, etc.

Conversation 28.01.2021
Conversation

3 trends of combining Chatbot and Marketing in 2021

2020 is a year full of surprises. Although there will always be factors beyond our control, if the contingency plans are well prepared, the year 2021 could be a booming year. When it comes to business development, the standardization of the new year starts with the trends of combining chatbot and marketing in 2021.

Conversation 21.01.2021
Conversation

Digitalize documents in just 1 second with FPT.AI Reader

FPT Smart Cloud, a subsidiary of FPT, has officially launched FPT.AI Reader - An application which can automatically recognize and extract text from photos, allowing users to easily extract diverse documents in vary industry groups, with the accuracy up to 98%.

Conversation 18.01.2021
Conversation

Sales chatbots on online platforms

Chatbots are increasingly popular and showing their necessity in the customer service industry, connecting customers with businesses in the online environment. Chatbots are used in a wide range of industries, especially chatbots in e-commerce, which have been making impressive transformations in both sales and long-term customer satisfaction.

Conversation 18.01.2021
Conversation

Building free chatbots for customer service

“It takes months to find a customer and only seconds to lose one”. And what is the fastest way to lose customers? Providing them a bad customer service experience.