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08.07.2022

Recognize And Extract Handwritten Data With FPT.AI Reader

Customer data is an invaluable asset of every business, and how to handle and store it is a crucial issue. The solution to standardize data - FPT.AI Reader can recognize and extract data automatically from thousands of documents in just a few seconds, even from handwritten documents, completely replacing the traditional manual data entry method.

23.06.2022

When Businesses Create Breakthrough In Payment Reminder Process By AI

10% of administrative workload, which is equivalent to 20 labor days, is the average resources that a business has to spend to perform only one task: reminding payments and collecting overdue debts. With AI-based “Virtual Agent" - the voice bots integrated with artificial intelligence, this task will be processed speedily and efficiently.

20.06.2022

Breakthrough Sales Performance with New-generation AI Virtual Assistant

FPT.AI just introduced AI-powered Virtual Advisory Assistant - a solution to help businesses create breakthroughs in sales through human-like consultation and communication with many customers in a short time.

20.06.2022

Gen Z and The Trend of Digital Multi-Channel Interaction and Self-Service 24/7 with Virtual Agent

In the digital age, Gen Z customers, who are tech-savvy with high expectations in their consumption habits and service experiences, have the leading impact on the market. Experts claim that this young generation highly values speed, convenience and personalization when experiencing digital services. To meet their expectations, AI-powered virtual agents are becoming the solution for many large businesses.

07.06.2022

Interactive experience with FPT.AI Virtual Agent impressed visitors at DX Summit 2022

At Vietnam - ASIA DX Summit 2022 on 25-26 May, FPT.AI brought an impressive interactive experience to visitors with the AI Engage Virtual Agent. Besides, the company's representative had a seminar with leading experts about digital transformation in the Finance - Banking industry.

07.06.2022

4 customer experience trends in the digital age

Being the leader in researching AI adoption for customer service activities, AI-based virtual assistant is the solution to provide powerful digital experiences, satisfying customers and helping businesses achieve efficiency breakthroughs.

31.05.2022

Virtual agents automatically receive orders in business

With the development of e-commerce, the need for online shopping has sharply increased. Seeing such a big opportunity, businesses are continuously improving their efficiency by adopting technologies, including outstanding AI-powered Virtual agent solutions.

06.05.2022

eKYC - The First Step to Digitalize The Insurance Industry

Since the living standards are improving, the need for insurance is also increasing among citizens. Grasping this big opportunity, many insurance companies keep enhancing their service quality by adopting state-of-the-art technologies, including e-KYC solutions.

22.04.2022

FPT.AI eKYC adoption in loan application assessment process

The spread and sophistication of financial scams today pose an urgent need for technology application, in order to prevent risks for financial companies. So what benefits does FPT.AI eKYC bring to the loan assessment process?

15.04.2022

4 outstanding benefits of FPT.AI eKYC for onboarding process in financial organizations

Since finance is the leading industry in terms of digital transformation, financial organizations have soon recognized the benefits of eKYC adoption. In this article, let's take a look at 4 outstanding advantages of eKYC solution, which make it a powerful supporter for financial businesses on customer onboarding processes.

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