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28.12.2021

Chatbots - Constructing A Distinct Direction for Vietnam's Insurtech Industry

An important approach to disrupt the traditional insurance industry is prioritizing digital and IT development. Grasping the future trends of the insurance industry, FPT.AI pioneers in providing FPT.AI Conversation solution - the leading chatbot building and management platform based on artificial Intelligence in Vietnam, proactively creating a seperate way for businesses in a dynamic insurtech market.

28.12.2021

eKYC – The golden key for Digital bank

Over the past few years, the world has witnessed the development of eKYC in all economic activities, especially in the banking industry. Online customer identification - eKYC (electronic Know Your Customer) - is said to be the first brick for the digital transformation process of banks.

28.12.2021

Digitize documents with OCR - The leverage of business during Covid-19

Traditional models have become a burden for businesses, especially in the Covid-19 pandemic. In this situation, accelerating digitalization is needed to avoid being left behind in the digital transformation trend, and digitizing documents by OCR technology is one of the best tools to solve productivity problems in the pandemic.

28.12.2021

Audiobooks: The future of publishing

Despite being around for a long time, audio books only have rapid growth around the world in recent years. With the strong development of IT and the internet, audiobooks show its position in the modern publishing industry. FPT.AI is pioneering in text-to-speech technology - the golden key to the future of audio books in Vietnam.

06.08.2021

Mark As Done Template

Thêm ghi chú kết thúc phiên hỗ trợ khách hàng dễ dàng hơn với tính năng Mark As Done Template.

06.08.2021

Digitize paper-based processing in 1 second with FPT.AI

FPT.AI Reader with up to 98% of accuracy is providing a solution to identify and extract information on documents for more than 30 large businesses, serving tens of millions of customers in various industries, helping businesses quickly solve data entry problems and digitize customer information. Besides 30 templates, the FPT.AI Reader platform allows users to create their own information extracting models with any document format.

26.07.2021

Voice Bot - Future of Customer Service

If the future of retail customer service is self-service, the majority of those consumer conversations will increasingly be conducted with intelligent virtual agents — and consumer confidence and satisfaction is already rising dramatically.

28.04.2021

AI-powered chatbot vs the previous generations: What is the difference?

Improving constantly and enhancing the quality of customer service for every business to ensure sustainable development, AI-powered chatbots are quickly adopted in customer service by many businesses to provide customers with real-time support, thereby building brand trust. So how are AI-powered chatbots superior to the previous generations.

28.04.2021

How Can AI-powered Chatbots Benefit The Financial Industry?

Chatbots are considered as one of the most impactful technology solutions to the future of finance - banking since it plays an important role in supporting customers automatically 24/7, streamlining the interaction between users and financial - banking companies, minimizing human involvement.

28.04.2021

4 ways to increase sales with Facebook chatbots

In recent years, chatbots with Artificial Intelligence (AI) have become smarter and more useful. Not only e-commerce businesses but small and medium enterprises (SME) are also using chatbots to boost sales.

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