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09.12.2020

Use JSON API card to build a powerful chatbot

You can easily build a smart chatbot with a few simple actions on the artificial intelligence platform FPT.AI Conversation. However, to make chatbots versatile and powerful, you have to integrate them with many add-on features, and JSON API is the most popular and speedily one.

30.11.2020

Legal chatbot - "smart virtual lawyer" in the legal industry

Smart chatbot solution has been widespread in all key economic sectors, including the Legal industry. The existence of legal chatbots marks the beginning of an intelligent and reliable model of legal support service for a large number of clients.

25.11.2020

5 biggest mistakes many companies make with chatbots

Like other AI-powered solutions, chatbots have been an important tech trend. More and more businesses are using chatbots to interact with customers, automatically solve user problems and boost sales.

09.11.2020

3 strengths of sales chatbot

Technology will create obvious differences between businesses in the next few years since chatbot can change the purchasing experience completely. At this time, AI-powered chatbot not only helps companies take care of customers but also qualifies as a professional salesperson.

03.11.2020

Ministry of Information and Communications held the launch ceremony of FPT.AI Artificial Intelligence platform

On Friday, October 30th, 2020, the Ministry of Information and Communications held the launch ceremony of FPT.AI Comprehensive Artificial Intelligence Platform. This is one of the events to introduce Make-in-Vietnam digital platforms, aiming to carry out "National digital transformation program until 2025, with a vision toward 2030" just approved by the Prime Minister.

02.11.2020

Chatbot and its benefits in the Insurance industry

In the era of Industry 4.0, chatbot is a popular customer service tool in the Insurance sector. So how does chatbot benefit insurance buyers as well as insurance agents?

28.10.2020

Chatbot completely resolves 3 problems of businesses

Over the past decade, the global consumer market has been experiencing leaps of technology applications in every industry – field, along with the increasing need for convenience and accessibility in the purchasing experience. The transformation of business models with advanced technology solutions, especially smart Chatbot, has attracted more loyal customers and given businesses advantages over competitors.

22.10.2020

Why e-commerce platforms should have AI Chatbot?

A productive sales assistant can completely change the buying experience, especially when 24 million e-commerce platforms are competing in the market. However, not all businesses are alert enough to build a strong and smart tool for customer service called Virtual Assistant - AI Chatbot.

20.10.2020

4 practical applications of Chatbot Marketing in Business

Chatbot marketing đã và đang được đánh giá cao như một công cụ marketing cực kỳ hiệu quả trong việc cải thiện tương tác với khách hàng và thắt chặt mối quan hệ giữa khách hàng và doanh nghiệp.

20.10.2020

4 ways chatbot can improve customer experience in Banking and Finance

In the finance - banking industry, chatbot can enhance customer experience when allowing customers to carry out many actions directly through the conversations with it.

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