How can businesses take advantage of AI chatbot?
AI Chatbot is a powerful tool to improve customer service, increase sales and help businesses stand out from competitors. Any business can build and own a smart AI chatbot with the chatbot creation platform FPT.AI Conversation.
Read moreHow to install conversation rating feature for bots
When managing and using a chatbot as a powerful "assistant" in the field of customer service, businesses often have a concern: How to measure the effectiveness of bots? How to know if users are satisfied with bot’s consultation or not?
Read more5 things to know about chatbot's conversational interface
Chatbots have become popular all over the world with practical utility for both businesses and users. FPT.AI Conversation not only focuses on building superior features for chatbots but also pays special attention to the conversational interface between people and bots, to bring the best experience for users.
Read moreStore customer information with the new CRM Card
FPT.AI Conversation has launched CRM Card to quickly store customer data provided to chatbots on businesses' CRM systems, or extract customer information from CRM and save it in Variables of Scripts.
Read moreExperience the complete customer verification process with FPT.AI eKYC
As part of the comprehensive solution provided by FPT.AI, the FPT.AI eKYC solution plays an important role and is a solid launcher for many businesses to start the digital transformation journey.
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