Set up chatbot to automatically inbox when customers comment on Facebook Fan Page
According to Facebook’s statistics, Facebook Messenger has 1,3 billion users around the world at this time. Therefore, taking care of customers on Facebook is crucial because anywhere users visit can be a marketplace. Many features have been developed to support chatbot to meet the needs of businesses, including the one to automatically inbox when customers comment on Facebook Fan Page.
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6 reasons why e-commerce companies need chatbot – Part 1
Chatbot can completely change the buying experience. E-Commerce companies can have a friendly and enthusiastic employee that understands clearly about potential customers in the sales funnel, and that is chatbot – the essential “virtual employee” for every business.
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How Chatbot will help businesses save money?
Chatbot is a popular solution to automate customer service. Enterprises can leverage it to maintain professional communication with customers, as well as reducing costs, saving money and boosting sales.
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Why automated call center is an inevitable trend?
With the development of Industry 4.0, automation appears all over the world, supports people to do everyday activities and many other jobs, including customer service. The automated call center gradually replacing bulky traditional ones will be unavoidable in the future.
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Why marketing and sales need chatbot?
The integration of smart chatbot and messaging apps is essential to improve competitive advantages in customer service for businesses.
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5 essential roles of chatbot in marketing automation
Automation is the essential need of every businesses. Because businesses are always looking for new means of support to complete the job quickly and simply. In the online is no exception. The advent of chatbots has helped businesses automate customer care. In addition, chatbots also play many extremely important roles.
Chatbot applications built on FPT.AI Conversation platform
Chatbot is becoming more and more popular by day, playing an important role and acting as a useful assistant to businesses. At present, Chatbots are getting smarter and more efficient with the integration of AI, and companies are using AI in more different operational procedures. With outstanding advantages in comparison to existing competitions, Chatbots built using FPT.AI Conversation are the top choices of many large companies and organizations, always maintaining a spectacular performance in assisting businesses in customer care and nurturing.
3 steps to create chatbot for a script designer
Have you ever wondered how chatbots can understand intents in sentences and give the right answers to users? The answer is, behind every chatbot, there is one person, or a group of people called the bot script designer. These people are tasked with training bots for chatbot to understand user intent and be able to communicate with people.
Chatbot in e-commerce
The 4.0 technology revolution is taking place all over the world, opening up fierce competition in the internet market, especially in the field of e-commerce. This is a highly competitive field. In order to stand out from competitors, businesses must have good brand vision and strategy. One of them is pioneering the application of automation technology in the working process of enterprises. And Chatbot is an optimal choice.
Building a personality for Chatbot
Today, Chatbot is becoming more and more popular with many businesses and is also crucial in customer services. In fact, it can be considered the image of many companies. In building a chatbot, creating its personality is one of the most important steps in order for that chatbot to converse actively, flexibly, while providing good customer experiences. But how can we do this?