Broadcast feature - How personalized messages support marketing
The broadcast feature allows bot admin to send notifications to a group of customers who have the same interest, instead of sending them to all customers.
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Automatically assign supporter on Livesupport
For the profession and convenience of the customer service team, FPT.AI continuously introduces new features in the chatbot building platform, especially in Livesupport, which can meet the needs of customers.
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4 things AI will change in the future of business
Artificial Intelligence (AI) is changing the business sector, from marketing communications to customer service, database management... Business visions of applying AI to operational process will determine business's future over the next five years.
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Why should business leaders change their perspective on AI?
According to Gartner Group, with the current growth of AI, by 2021, more than 80% of technologies applied in businesses will be integrated with AI. Therefore, a proper view on AI of managers will have a great impact on the development of businesses.
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The future of OCR with AI
OCR was born in the 1990s as a great step forward in the digitalization of documents. However, OCR gradually became obsolete and revealed many limitations. In recent years, with Artificial Intelligence (AI), OCR has strongly revived and quickly appeared in a wide range of important fields around the world.
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Chatbots are the future of Organization
Chatbots are transforming the marketing trend and business capitalization by engaging beyond traditional online advertising through active conversation with the user. A chatbot computer program is powered by artificial intelligence and automates tasks such as chatting with users through a conversational interface. Undoubtedly chatbots will be inevitable in the future of Digital Marketing. They help in understanding composite requests, substantiate responses, personalize and improve interactions subsequently. Chatbots help to solve the elements that the users loathe about apps in preferment.
Chatbot – Virtual assistant helps to address thousands of questions
Q&A Bot Maker is the foundation for creating free Q&A Chatbot, built on the artificial intelligence system of FPT.AI with the capacity of natural language processing, especially the Vietnamese language.
FPT.AI updates chatbot platform - FPT.AI Conversation with outstanding features
Within the product development roadmap to create a complete chatbot building platform, maximally serving the needs of customers, FPT.AI has updated the chatbot building platform version 3 – FPT.AI Conversation with more advanced features.