3 trends of combining Chatbot and Marketing in 2021
2020 is a year full of surprises. Although there will always be factors beyond our control, if the contingency plans are well prepared, the year 2021 could be a booming year. When it comes to business development, the standardization of the new year starts with the trends of combining chatbot and marketing in 2021.
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Digitalize documents in just 1 second with FPT.AI Reader
FPT Smart Cloud, a subsidiary of FPT, has officially launched FPT.AI Reader - An application which can automatically recognize and extract text from photos, allowing users to easily extract diverse documents in vary industry groups, with the accuracy up to 98%.
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Extract information from images automatically with APIs of FPT.AI
This article is a detailed instruction on how to connect API OCR by NodeJs. Through connecting APIs, you can build the process of extracting identity information automatically for personal credit card/account opening in such industries as telecom, finance, banking, etc.
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Building free chatbots for customer service
“It takes months to find a customer and only seconds to lose one”. And what is the fastest way to lose customers? Providing them a bad customer service experience.
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The future of Chatbot for B2C businesses
Chatbot has become popular around the world. The chatbot market reached $2.6 billion in 2019 and is estimated to reach $9.4 billion in 2024. Initially, chatbots can only answer basic questions from users. However, the development of AI and the integration of many features into chatbots allow them to perform various tasks at higher levels, helping to improve customer experience in the era of technology.
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AI application for medium enterprises
Large enterprises and corporations are not the only types of businesses that have enough resources and finance to apply the most advanced AI-powered solutions to their operation. Many medium enterprises have also searched for and deployed suitable AI solutions for their needs and size.
How marketers use Chatbot to boost sales
Chatbots were born and gradually became popular. Many enterprises with business acumen have applied chatbots to their marketing strategies, thereby creating practical effects with huge leaps in sales.
Chatbots send voucher code to customers via API
With FPT.AI Conversation, chatbot script builders can take the initiative in designing the flow, to determine what time and data to interact with the system through JSON API card.
3 significant benefits of chatbot when the Covid-19 outbreak occurs
Complicated Covid-19 pandemic, interruption of business operation, and changes in customer behavior are forcing companies to innovate fast as the urge to adapt to the condition and survive. In this situation, chatbots have clearly shown their advantages and work side by side with businesses to overcome difficulties.
How AI creates competitive advantages for businesses
AI-powered Virtual Agent can help companies save 50% on operating costs and increase 40% performance compared to traditional tools.