FPT Smart Cloud and the Institute of Information Technology signed an agreement to promote training and research in AI technology
On December 10 2022, at the Investment Promotion 2022 event, FPT Smart Cloud (FCI) and the Institute of Information Technology (ITI) of Hanoi National University officially signed a cooperation agreement to promote the training of high-quality human resources. This cooperation aims to improve the practicality in research and development of Artificial Intelligence (AI) solutions.
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New features of the Virutal Agent for Call Center FPT AI Engage
FPT.AI updates and integrates many useful features into AI-powered call centers to solve the problems each business is facing, thereby optimizing operations and reaching customers effectively.
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How large firms are making big leaps by AI adoption
Hundreds of customers are supported through messages or calls on multiple channels simultaneously, creating breakthroughs in quality and productivity. These are impressive leaps shared by large firms at the recent Techday 2022 event.
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FPT.AI White Paper: Operate An Intelligent Call Center with Conversational AI
FPT.AI published the white paper “Operate an intelligent call center with conversational AI" to support businesses in solving difficult challenges. With the call center model integrated with artificial intelligence, FPT.AI smart virtual agent enables businesses to make impressive leaps in their operations.
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FPT.AI CarDamage – A step forward in the car insurance industry
Many industries are making the most of the power of AI including car insurance. The digital transformation journey of the car insurance industry in Vietnam has made outstanding steps forward with a remote damage assessment solution - FPT.AI CarDamage.
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Top 8 benefits of digitizing data by the OCR-based FPT.AI Reader Flex solution
Today, with an increasing need for scanning documents, OCR technology has become the core technology standard to digitize businesses' documents. FPT.AI Reader Flex is the leading OCR tool in Vietnam’s market with many outstanding benefits for businesses.
Electronic Know Your Customer (eKYC) by FPT.AI - The revolution of digitalizing customer experience
Though electronic Know Your Customer (eKYC) has just appeared in Vietnam for a few years, it quickly creates a revolution in the finance-banking sector due to double benefits: optimize costs, secure information, and enhance customer experience.
Electronic Know Your Customer (eKYC) adoption at Vietnam's commercial banks
Despite its new emergence, eKYC has proven its role to powerfully support commercial banks to enhance customer experience and optimize their activities. It can be said that electronic Know Your Customer is an inevitable trend of digital banks in 2022.
How is e-KYC implemented around the world?
The bloom of digitalization in recent years is paving the way for eKYC development in many countries. How is eKYC adopted around the world? What is the reality of eKYC implementation in Vietnam?
Reduce 70% of data entry costs with FPT.AI Reader Flex solution
The solution to digitize documents FPT.AI Reader Flex can recognize and automatically extract data from thousands of documents in any form within a few seconds. Thus, it helps businesses to save time, money, free up employees from boring, repetitive and time-consuming tasks to focus more on valuable duties.