FPT named a Major Player in IDC MarketScape: Asia Pacific (excluding Japan) Smart Virtual Assistants 2023 Vendor Assessment
FPT was recently named a Major Player in the IDC MarketScape: Asia Pacific (excluding Japan) Smart Virtual Assistants 2023 Vendor Assessment (doc # AP50445523, December 2023)
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FPT Smart Cloud partners with Home Credit Indonesia to revolutionise financial services through AI solutions
The all-encompassing partnership between FPT Smart Cloud and Home Credit Indonesia heralds a new era of innovation in the financial services industry, leveraging advanced capabilities of FPT.AI solutions to enhance customer experiences, streamline operations, and drive business growth.
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FPT Smart Cloud partners with Vietcombank to successfully initiate AI Virtual Assistant – VCB Digibot
In the digital transformation journey, Vietcombank defines the strategic prerequisite to pioneer in technology implementation to optimize the digital experience for its customers. The AI virtual assistant, VCB Digibot, developed on the FPT.AI platform, is the missing piece to perfect the comprehensive outlook of digital transformation for Vietcombank.
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Introduce the AI Contact Center Enhancement solution – FPT AI Enhance
Each month, the contact center processes an enormous number of conversations with customers, tangling many quality control concerns. The FPT AI Enhance solution has been developed to assist businesses in managing calls via the contact center on a large scale, powered by Artificial Intelligence.
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TPBank – The pioneer in comprehensive personalization of customer experience with FPT.AI
Understanding and personalizing user experience is TPBank's focus of attention, thus the company always pioneers the application of state-of-the-art technologies. FPT.AI is one of TPBank's strategic partners, providing various advanced digital finance solutions and helping the company launch many new products and services to build a digital bank with optimal convenience for customers.
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FPT Smart Cloud partners with Vietcombank to successfully initiate AI Virtual Assistant – VCB Digibot
In the digital transformation journey, Vietcombank defines the strategic prerequisite to pioneer in technology implementation to optimize the digital experience for its customers. The AI virtual assistant, VCB Digibot, developed on the FPT.AI platform, is the missing piece to perfect the comprehensive outlook of digital transformation for Vietcombank.
Chatbot Nira – The Diligent "Virtual Employee" of NCB Bank
With the priority of convenient services for customers, National Citizen Bank - NCB is one of the first banks to deploy a chatbot since 2019, aiming to automate customer support services on multichannel. Up to now, NCB's chatbot Nira has been regularly supported in the automatic processing of more than 50% of customer requests per month.
Chatbot and its benefits in real estate
In a fiercely competitive market like real estate, businesses have to constantly innovate by adopting technologies. Below are 3 reasons why real estate companies should build a chatbot today.
Chatbot - A powerful assistant of tourism 4.0
In recent years, chatbots have been used in various industries, such as Banking, Finance, Healthcare, Education, etc. Not being bystanders, tourism companies also start using chatbots to maximize revenue and bring the best experiences to customers. So how have chatbots changed the face of the tourism sector?
Chatbots - Constructing A Distinct Direction for Vietnam's Insurtech Industry
An important approach to disrupt the traditional insurance industry is prioritizing digital and IT development. Grasping the future trends of the insurance industry, FPT.AI pioneers in providing FPT.AI Conversation solution - the leading chatbot building and management platform based on artificial Intelligence in Vietnam, proactively creating a seperate way for businesses in a dynamic insurtech market.