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Conversation 06.03.2020
Conversation

How was the steadfast Covid-19 prevention virtual agent born? – Part 1

On January 31, 2020, WHO officially announced the coronavirus outbreak in China and other countries as a Public Health Emergency of International Concern. Immediately, Vietnam Ministry of Health had employed various methods to counter the disease, which may incur an outbreak at any time. Among those, one of the most important tasks is to bring quick and accurate situational updates to citizens to prevent public panic as a consequence to fake news. FPT Corporation had had the honor to accompany the Electronic Health Administration – Ministry of Health in building the Covid-19 prevention virtual assistant, and had finished 90% of its work in only 2 days.

So, how was the Covid-19 prevention virtual assistant so quick?

Conversation 05.03.2020
Conversation

Upgrade new features of FPT.AI Conversation

Starting on March 10, 2020, FPT.AI Conversation will finish upgrading the Live support feature with many in-depth features for customer care team on both web interface and mobile application.

Conversation 10.01.2020
Conversation

Building a chatbot from real experience with FPT.AI Conversation

In the recent years, FPT.AI chatbot has gained quite the popularity, becoming a reliable solution for many large businesses. Due to AI integration, FPT.AI chatbot can meet various demands from different businesses. Many companies and organizations are now building their chatbots with FPT.AI, in order to support and simplify customer service. So, how to start chatbot building with FPT.AI?

Conversation 10.01.2020
Conversation

5 essential roles of chatbot in marketing automation

Automation is the essential need of every businesses. Because businesses are always looking for new means of support to complete the job quickly and simply. In the online is no exception. The advent of chatbots has helped businesses automate customer care. In addition, chatbots also play many extremely important roles.

Conversation 10.01.2020
Conversation

Chatbot applications built on FPT.AI Conversation platform

Chatbot is becoming more and more popular by day, playing an important role and acting as a useful assistant to businesses. At present, Chatbots are getting smarter and more efficient with the integration of AI, and companies are using AI in more different operational procedures. With outstanding advantages in comparison to existing competitions, Chatbots built using FPT.AI Conversation are the top choices of many large companies and organizations, always maintaining a spectacular performance in assisting businesses in customer care and nurturing.