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Conversation 10.03.2021
Conversation

The chatbot market in 2021: Statistics and trends

Modern users are increasingly looking for 24/24 service to get the fastest support in all daily life activities, from Banking, Finance to Healthcare industry. Because of this need, chatbots powered by Artificial intelligence are becoming popular and chosen by many businesses around the world to solve problems in customer service, especially in the complex situation of Covid-19 pandemic.

Conversation 10.03.2021
Conversation

5 tips for building chatbots in 2021

Along with the era of messaging apps, chatbots that support customers were born. Chatbots built on Artificial intelligence can communicate with humans via text, helping automate many customer service tasks.

Conversation 10.03.2021
Conversation

Breakthrough opportunity for Chatbot in the future

During the double crisis of health and economy, businesses are forced to enhance customer service quality. This is a challenge for businesses, but also an opportunity for chatbot to show its ability and shine.

Conversation 01.02.2021
Conversation

7 potential benefits of Chatbot for SEO

Businesses may all know what the popular uses of chatbots in customer service are. But business owners and marketers do not know that chatbots help improve SEO, increase advertising performance on digital channels, retain customers longer, etc.

Conversation 28.01.2021
Conversation

3 trends of combining Chatbot and Marketing in 2021

2020 is a year full of surprises. Although there will always be factors beyond our control, if the contingency plans are well prepared, the year 2021 could be a booming year. When it comes to business development, the standardization of the new year starts with the trends of combining chatbot and marketing in 2021.