Businesses are not only maximizing profitability solely by focusing on input, output, and price but also, with a customer-centric approach, they are striving to create the best experience for customers.Read more
Chatbots are considered as one of the most impactful technology solutions to the future of finance - banking since it plays an important role in supporting customers automatically 24/7, streamlining the interaction between users and financial - banking companies, minimizing human involvement.
Chatbots are used in many different sectors, especially in Financial, Banking, Insurance services, etc. Chatbots were used to support customers and perform self-service during 2020 when the Covid-19 pandemic broke out. So, in each sector, which tasks are chatbots undertaking in particular?Read more
Covid-19 is a health crisis, but it has shaken the global economy. Large businesses have quickly proposed many solutions to change this situation, especially adopting technology solutions to automate operational processes and minimize the involvement of humans. And AI-powered Virtual Agent is one of the outstanding solutions that many businesses choose to deploy.Read more
Keeping up with the worldwide trend of technology development, FPT.AI has released many natural-sounding machine voices that become a trend in social media. Currently, on Facebook, Tiktok, Youtube, etc., there is a rising trend of movie review using 5-7 minute clips. The special thing is that the video voiceover is made completely by a voice maker - the voice of FPT.AI’s Ban Mai.
Artificial Intelligence (AI) has changed the way consumers interact with brands. In particular, speech technology is becoming one of the factors that create differences in modern purchasing experience. Many retail businesses are building competitive advantages by applying natural speech technology to customer service.
Being equipped with the most advanced Speech synthesis, Natural language processing technology, FPT.AI Text to Speech solution has high-quality voices that are chosen and applied by many clients to a variety of fields in daily life, from reading online stories, newspapers, audiobooks to movie voiceover, etc.
The fourth industrial revolution is slipping into every corner of our lives and gradually changing many business activities. Even the content creation, voice-over and publishing industry are experiencing a significant transformation of the production process with an advanced technology application - Text to Speech.