How was the steadfast Covid-19 prevention virtual agent born? – Part 1
On January 31, 2020, WHO officially announced the coronavirus outbreak in China and other countries as a Public Health Emergency of International Concern. Immediately, Vietnam Ministry of Health had employed various methods to counter the disease, which may incur an outbreak at any time. Among those, one of the most important tasks is to bring quick and accurate situational updates to citizens to prevent public panic as a consequence to fake news. FPT Corporation had had the honor to accompany the Electronic Health Administration – Ministry of Health in building the Covid-19 prevention virtual assistant, and had finished 90% of its work in only 2 days.
So, how was the Covid-19 prevention virtual assistant so quick?
Master the future with Virtual Agent for Call Center
Along with the modern science-technology flow that are constantly transforming the world, call centers are also joining the eventual trend of digital transformation. Under the development of Artificial Intelligence, call center’s AI virtual assistants are born, and are quickly becoming optimized solutions for businesses. With the unlimited potential that comes with AI, smart call centers will guarantee businesses with breakthroughs and mastery of their own future.
Upgrade new features of FPT.AI Conversation
Starting on March 10, 2020, FPT.AI Conversation will finish upgrading the Live support feature with many in-depth features for customer care team on both web interface and mobile application.
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FPT.AI Vision Facematch – Face authentication solution
As a part of the comprehensive solution that FPT.AI provides for businesses, FPT.AI Vision Facematch - Face authentication solution was born and promptly helps businesses solve the problem of electronics Know Your Customer.( eKYC).
Building a chatbot from real experience with FPT.AI Conversation
In the recent years, FPT.AI chatbot has gained quite the popularity, becoming a reliable solution for many large businesses. Due to AI integration, FPT.AI chatbot can meet various demands from different businesses. Many companies and organizations are now building their chatbots with FPT.AI, in order to support and simplify customer service. So, how to start chatbot building with FPT.AI?
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Use cases of FPT.AI Speech in enterprise
The advancement of speech technology has made a great impact in the business world over the past decade, changing the way people interact with systems, no longer constrained by the traditional way of interacting but switching to direct interaction by voice