Building free chatbots for customer service
“It takes months to find a customer and only seconds to lose one”. And what is the fastest way to lose customers? Providing them a bad customer service experience.
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Hướng dẫn sử dụng FPT.AI Reader - ứng dụng trích xuất thông tin từ ảnh chụp
FPT.AI Reader là ứng dụng nhận dạng và trích xuất chính xác nội dung từ ảnh chụp mẫu văn bản có sẵn (giấy tờ cá nhân, hóa đơn), hoặc theo bất kì định dạng văn bản tùy biến (hợp đồng, chứng từ, v.v.).
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The future of Chatbot for B2C businesses
Chatbot has become popular around the world. The chatbot market reached $2.6 billion in 2019 and is estimated to reach $9.4 billion in 2024. Initially, chatbots can only answer basic questions from users. However, the development of AI and the integration of many features into chatbots allow them to perform various tasks at higher levels, helping to improve customer experience in the era of technology.
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Banking industry changes business activities to overcome Covid-19 crisis
Covid-19 pandemic is a health crisis, as well as a shock to the global economy. In that situation, banks have to change business activities to strongly go through the difficult period.
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AI is forecasted to boost revenue powerfully in the next few years
In the 3rd quarter of 2020, McKinsey released the latest report on AI around the world. The report is worth notice due to a deep understanding of businesses pioneering applying AI to boost revenue and the positive results they have achieved.
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Use cases of FPT.AI Speech in enterprise
The advancement of speech technology has made a great impact in the business world over the past decade, changing the way people interact with systems, no longer constrained by the traditional way of interacting but switching to direct interaction by voice