10% of administrative workload, which is equivalent to 20 labor days, is the average resources that a business has to spend to perform only one task: reminding payments and collecting overdue debts. With AI-based “Virtual Agent" - the voice bots integrated with artificial intelligence, this task will be processed speedily and efficiently.
FPT.AI just introduced AI-powered Virtual Advisory Assistant - a solution to help businesses create breakthroughs in sales through human-like consultation and communication with many customers in a short time.
In the digital age, Gen Z customers, who are tech-savvy with high expectations in their consumption habits and service experiences, have the leading impact on the market. Experts claim that this young generation highly values speed, convenience and personalization when experiencing digital services. To meet their expectations, AI-powered virtual agents are becoming the solution for many large businesses.
At Vietnam - ASIA DX Summit 2022 on 25-26 May, FPT.AI brought an impressive interactive experience to visitors with the AI Engage Virtual Agent. Besides, the company's representative had a seminar with leading experts about digital transformation in the Finance - Banking industry.
Being the leader in researching AI adoption for customer service activities, AI-based virtual assistant is the solution to provide powerful digital experiences, satisfying customers and helping businesses achieve efficiency breakthroughs.
The potential and diverse use cases of AI voices drive leading tech companies to create high-quality Vietnamese ones. Recently, FPT.AI has launched AceSound technology - a leap in AI voice synthesized from human natural language.
The advancement of speech technology has made a great impact in the business world over the past decade, changing the way people interact with systems, no longer constrained by the traditional way of interacting but switching to direct interaction by voice