Overcoming nearly 100 competitors, FPT AI Engage solution - a smart virtual agent for call centers with the ability to perform two-way interaction was honored as the best product/solution in the final round of AI Awards 2022 at AI4VN 2022.Read more
On July 29, 2022, Ms.Vu Hai Yen – Director of FPT.AI Conversation Product Centre, attended DxTalks EP05 about the topic “Enhance customer experience on omnichannel”.Read more
Every month, call centers have to make millions of customer service calls. How to create statistics and assess the quality of those calls? FPT AI Enhance - a solution to manage conversation quality - was developed, being a powerful supporter of call centers to effectively and optimally control call quality on a large scale.Read more
In tune with the hustle and bustle of the modern world, "smartphone citizens" now prefer using voice commands to typing or other cumbersome operations. With that trend, FPT.AI has launched an AI Voice Banking solution, allowing users to make voice-based transactions and payments via banking apps.Read more
The potential and diverse use cases of AI voices drive leading tech companies to create high-quality Vietnamese ones. Recently, FPT.AI has launched AceSound technology - a leap in AI voice synthesized from human natural language.
The advancement of speech technology has made a great impact in the business world over the past decade, changing the way people interact with systems, no longer constrained by the traditional way of interacting but switching to direct interaction by voice