When managing and using a chatbot as a powerful "assistant" in the field of customer service, businesses often have a concern: How to measure the effectiveness of bots? How to know if users are satisfied with bot’s consultation or not?Read more
Chatbots have become popular all over the world with practical utility for both businesses and users. FPT.AI Conversation not only focuses on building superior features for chatbots but also pays special attention to the conversational interface between people and bots, to bring the best experience for users.Read more
As part of the comprehensive solution provided by FPT.AI, the FPT.AI eKYC solution plays an important role and is a solid launcher for many businesses to start the digital transformation journey.Read more
Chatbot, having the ability to process up to 90% of transactions automatically and improve 60% of operational performance, is becoming a powerful assistant for businesses to overcome difficulties and have a breakthrough in the new normal.Read more
Many banks and financial institutions recognize the urgency of building a quick, convenient and seamless onboarding process. The electronic Know Your Customer (eKYC) was born, becoming the optimal solution for many businesses.
As part of the comprehensive solution provided by FPT.AI, the FPT.AI eKYC solution plays an important role and is a solid launcher for many businesses to start the digital transformation journey.
Vietnam also entered the race and stated to offer eKYC digital account opening. This is the first step in its roadmap to develop digital banking and increase the use of technology in banking and finance in the near future.