Businesses are not only maximizing profitability solely by focusing on input, output, and price but also, with a customer-centric approach, they are striving to create the best experience for customers.Read more
Chatbots are considered as one of the most impactful technology solutions to the future of finance - banking since it plays an important role in supporting customers automatically 24/7, streamlining the interaction between users and financial - banking companies, minimizing human involvement.
Chatbots are used in many different sectors, especially in Financial, Banking, Insurance services, etc. Chatbots were used to support customers and perform self-service during 2020 when the Covid-19 pandemic broke out. So, in each sector, which tasks are chatbots undertaking in particular?Read more
Covid-19 is a health crisis, but it has shaken the global economy. Large businesses have quickly proposed many solutions to change this situation, especially adopting technology solutions to automate operational processes and minimize the involvement of humans. And AI-powered Virtual Agent is one of the outstanding solutions that many businesses choose to deploy.Read more
FPT Smart Cloud, a subsidiary of FPT, has officially launched FPT.AI Reader - An application which can automatically recognize and extract text from photos, allowing users to easily extract diverse documents in vary industry groups, with the accuracy up to 98%.
This article is a detailed instruction on how to connect API OCR by NodeJs. Through connecting APIs, you can build the process of extracting identity information automatically for personal credit card/account opening in such industries as telecom, finance, banking, etc.
Invoice processing is an important, regular process and often requires a large amount of time and resources. Before the wave of business digitalization, many enterprises have chosen OCR solution, simplified invoice processing to optimize productivity and improve the efficiency of business models.
In the field of Finance - Banking - Insurance, many important processes are still being conducted on papers. However, large businesses have made some significant moves in digitization to prepare for breakthroughs and automation in the next few years by applying Artificial Intelligence (AI) solutions.