How Can AI-powered Chatbots Benefit The Financial Industry?
Chatbots are considered as one of the most impactful technology solutions to the future of finance - banking since it plays an important role in supporting customers automatically 24/7, streamlining the interaction between users and financial - banking companies, minimizing human involvement.
Chatbots and their adoption in Financial services
Chatbots are used in many different sectors, especially in Financial, Banking, Insurance services, etc. Chatbots were used to support customers and perform self-service during 2020 when the Covid-19 pandemic broke out. So, in each sector, which tasks are chatbots undertaking in particular?
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Virtual Agent for Call Center and the transformation post Covid-19
Covid-19 is a health crisis, but it has shaken the global economy. Large businesses have quickly proposed many solutions to change this situation, especially adopting technology solutions to automate operational processes and minimize the involvement of humans. And AI-powered Virtual Agent is one of the outstanding solutions that many businesses choose to deploy.
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The chatbot market in 2021: Statistics and trends
Modern users are increasingly looking for 24/24 service to get the fastest support in all daily life activities, from Banking, Finance to Healthcare industry. Because of this need, chatbots powered by Artificial intelligence are becoming popular and chosen by many businesses around the world to solve problems in customer service, especially in the complex situation of Covid-19 pandemic.
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5 tips for building chatbots in 2021
Along with the era of messaging apps, chatbots that support customers were born. Chatbots built on Artificial intelligence can communicate with humans via text, helping automate many customer service tasks.
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Digitalize documents in just 1 second with FPT.AI Reader
FPT Smart Cloud, a subsidiary of FPT, has officially launched FPT.AI Reader - An application which can automatically recognize and extract text from photos, allowing users to easily extract diverse documents in vary industry groups, with the accuracy up to 98%.
Extract information from images automatically with APIs of FPT.AI
This article is a detailed instruction on how to connect API OCR by NodeJs. Through connecting APIs, you can build the process of extracting identity information automatically for personal credit card/account opening in such industries as telecom, finance, banking, etc.
Enhance business process with OCR
OCR technology has a great impact on how modern businesses operate in document, licence and invoice processing. Whether it is banking, retail or customer identification, OCR delivers outstanding results, completely making paper work as simple as pie.
4 reason for automated invoice processing
Invoice processing is an important, regular process and often requires a large amount of time and resources. Before the wave of business digitalization, many enterprises have chosen OCR solution, simplified invoice processing to optimize productivity and improve the efficiency of business models.
Digitize documents with AI in Finance sector
In the field of Finance - Banking - Insurance, many important processes are still being conducted on papers. However, large businesses have made some significant moves in digitization to prepare for breakthroughs and automation in the next few years by applying Artificial Intelligence (AI) solutions.