Currently, chatbots have really become popular, and are put into operation by hundreds of millions of large / small businesses around the world. In addition to the outstanding ability to automate many tasks to help free up labor, interaction with an AI chatbot is also a new brand experience for customers. However, how can the communication between the user and the chatbot be meaningful and effective?Read more
The broadcast feature allows bot admin to send notifications to a group of customers who have the same interest, instead of sending them to all customers.Read more
OCR was born in the 1990s as a great step forward in the digitalization of documents. However, OCR gradually became obsolete and revealed many limitations. In recent years, with Artificial Intelligence (AI), OCR has strongly revived and quickly appeared in a wide range of important fields around the world.
OCR (Optical Character Recognition) is a tool to automate inputting data and digitize documents, especially identity documents. OCR can quickly convert paper-based documentation into digital one on computers, making it easier than ever to store and find information.
Security, speed, and convenience are at the forefront of the financial technology revolution. Thanks to outstanding advantages, eKYC - electronic Know Your Customer becomes more prominent than the traditional Know Your Customer (KYC) process.
One of the top criteria for banks to retain customers is to improve service quality and solve all their problems in the most convenient and simple way. eKYC was born and quickly applied in the customer identification process to create great customer experiences.