10% of administrative workload, which is equivalent to 20 labor days, is the average resources that a business has to spend to perform only one task: reminding payments and collecting overdue debts. With AI-based “Virtual Agent" - the voice bots integrated with artificial intelligence, this task will be processed speedily and efficiently.
FPT.AI just introduced AI-powered Virtual Advisory Assistant - a solution to help businesses create breakthroughs in sales through human-like consultation and communication with many customers in a short time.
In the digital age, Gen Z customers, who are tech-savvy with high expectations in their consumption habits and service experiences, have the leading impact on the market. Experts claim that this young generation highly values speed, convenience and personalization when experiencing digital services. To meet their expectations, AI-powered virtual agents are becoming the solution for many large businesses.
At Vietnam - ASIA DX Summit 2022 on 25-26 May, FPT.AI brought an impressive interactive experience to visitors with the AI Engage Virtual Agent. Besides, the company's representative had a seminar with leading experts about digital transformation in the Finance - Banking industry.
Being the leader in researching AI adoption for customer service activities, AI-based virtual assistant is the solution to provide powerful digital experiences, satisfying customers and helping businesses achieve efficiency breakthroughs.
Since the living standards are improving, the need for insurance is also increasing among citizens. Grasping this big opportunity, many insurance companies keep enhancing their service quality by adopting state-of-the-art technologies, including e-KYC solutions.
The spread and sophistication of financial scams today pose an urgent need for technology application, in order to prevent risks for financial companies. So what benefits does FPT.AI eKYC bring to the loan assessment process?
Optical character recognition technology (OCR) is profoundly affecting every aspect of life and society, and quickly became a trend in the 4.0 era. Especially in the healthcare industry, OCR-based applications have been increasingly used and created breakthroughs in medical treatment and patient management.
Today, with an increasing need for scanning documents, OCR technology has become the core technology standard to digitize businesses' documents. FPT.AI Reader Flex is the leading OCR tool in Vietnam’s market with many outstanding benefits for businesses.
Though electronic Know Your Customer (eKYC) has just appeared in Vietnam for a few years, it quickly creates a revolution in the finance-banking sector due to double benefits: optimize costs, secure information, and enhance customer experience.