Virtual Agent for Call Center - Turn challenges into opportunities
Digital transformation is an irreversible trend in this era. As Covid-19 causes unprecedented negative effects on economies around the world including Vietnam’s, businesses need to quickly transform in the "new normal", accelerate technology adoption in their operations and get ready for digital transformation. FPT.AI virtual agents for call centers, integrated with the most advanced Artificial Intelligence technology, is an optimal tool for digital transformation in call center systems.
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AI-based Virtual Assistants powerfully support The Global Healthcare Industry
Covid-19 pandemic is prolonged and complicated. Many technology solutions have been implemented to support the healthcare industry to help control the situation and prevent infection. AI-powered voicebot is one of the most advanced tech solutions that is being used by many countries to prevent and control the Covid-19 pandemic.
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Audiobooks: The future of publishing
Despite being around for a long time, audio books only have rapid growth around the world in recent years. With the strong development of IT and the internet, audiobooks show its position in the modern publishing industry. FPT.AI is pioneering in text-to-speech technology - the golden key to the future of audio books in Vietnam.
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The trend of OCR application in Vietnam’s insurance industry
More and more insurance companies in Vietnam are interested in investing in technology development and application. Insurtech is gradually changing the way this industry operates. Especially, the application of OCR technology to the insurance business model is bringing about convenience and optimization to both businesses and customer.
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Banking: AI Technology Is Shaping The Future
According to experts, the explosion of AI in banking around the globe is expected to create $1 trillion in annual value. The development of AI drives the banking industry to transform powerfully, enhancing experiences for new generations of customers in the 4.0 era.
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Businesses using electronic Know Your Customer save 70% of costs
FPT.AI Vision can process thousands of images at the same time, only takes 2-3 seconds to input data while manual work takes 3-5 minutes.
Finance and Banking: What is the best eKYC solution?
eKYC solution was born and laid the first stone of building digital banks, automating the operation of banks and financial institutes.
A Comparison of Traditional and Online Customer Identification Process
Many banks and financial institutions recognize the urgency of building a quick, convenient and seamless onboarding process. The electronic Know Your Customer (eKYC) was born, becoming the optimal solution for many businesses.
Experience the complete customer verification process with FPT.AI eKYC
As part of the comprehensive solution provided by FPT.AI, the FPT.AI eKYC solution plays an important role and is a solid launcher for many businesses to start the digital transformation journey.
eKYC - The next wave of Banking & Finance in ASEAN
Vietnam also entered the race and stated to offer eKYC digital account opening. This is the first step in its roadmap to develop digital banking and increase the use of technology in banking and finance in the near future.