FPT.AI Virtual Agent for Call Center supports Home Credit Vietnam to make more than 250,000 calls per month, fulfilling more than 90% of customers' requests for loans and services.
EVN CPC used FPT.AI Text to Speech to automatically respond questions about reasons for power cut, time-bound… via IVR switchboard, replacing hundreds of employees, available anytime and anywhere.
Creating virtual agents with FPT.AI Conversation, SSI Security Corporation is able to automate customer service on website and Facebook page
Sendo uses virtual agents built on the FPT.AI Conversation platform to automate customer service on www.sendo.vn and the Facebook Fanpage
Creating virtual agents with FPT.AI Conversation to facilitate sales and answer customer questions on website and the Facebook page