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FPT AI Mentor advances to the voting round of AI Awards 2024

December 18, 2024

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With its outstanding features, FPT AI Mentor, an innovative training solution, has successfully passed the preliminary round and advanced to the Voting Round of the AI Application Product Awards 2024 (AI Awards). This prestigious award is part of the “AI4VN – Vietnam AI Festival,” organized by the Ministry of Science and Technology in collaboration with VnExpress. The event aims to honor standout AI products and solutions that demonstrate exceptional creativity and practical applications in both production and everyday life.

Vote now at: https://vnexpress.net/fpt-ai-mentor-4775398.html

After the preliminary round, where over 70 entries were submitted, 48 AI-powered solutions for enterprises and life made it to the voting phase of the AI Awards 2024. In this round, users can vote for their favorite and most valued solutions until August 15. Entries with the highest number of votes, combined with evaluations from the Jury, will proceed to the presentation round. The final score will consist of 40% user votes and 60% expert evaluations. The organizers and Jury will then select the top five exceptional projects and announce the winners at AI4VN.

Having been implemented in various businesses, FPT AI Mentor is highly regarded by the organizing committee for its practical applications and the benefits it delivers. Built on a vast repository of knowledge generated from enterprise data, FPT AI Mentor caters to high-precision demands across various industries, such as finance, legal, commerce, and management. To ensure accuracy, FPT Smart Cloud’s engineering team employs a dual approach: controlling the reliability of input data to build a standardized knowledge base and collaborating with domain experts to review and validate AI-generated content. This rigorous process includes evaluating the quality, accuracy, relevance, and ethical aspects of the AI’s outputs.

FPT AI Mentor leverages automation and personalization in training processes using Adaptive Micro-learning methods. It enhances employee training quality, knowledge acquisition, and capabilities, acting as a valuable assistant to address job-related queries, thereby increasing productivity and operational efficiency.

Impressive Statistics for FPT AI Mentor:
🔹 100% employee assessment coverage
🔹 55% improvement in knowledge quality
🔹 80% reduction in training resource requirements

FPT AI Mentor evaluates employees’ knowledge daily and personalizes training content based on individual strengths and weaknesses. Future training focuses on weaker areas and employs spaced repetition techniques to reinforce retained knowledge. Additionally, employees can access training materials anytime, anywhere, through diverse formats, including text, images, audio, and short videos, built from the company’s knowledge base.

Furthermore, FPT AI Mentor offers professional reporting systems for different organizational levels. For employees, it provides a knowledge map based on evaluation results, helping them identify their strengths and areas for improvement while suggesting an optimal learning pathway. Managers can easily track training quality through consolidated reports tailored to departments and campaigns, customized to meet enterprise needs.

Pioneering Application at FPT Long Châu Pharmacy Chain

As Vietnam’s leading pharmacy retail chain, FPT Long Châu has pioneered the adoption of AI in pharmacist training. Since June 2023, FPT AI Mentor has been trialed with a group of 360 pharmacists with less than 1.5 years of experience who had previously encountered sales errors. After one month, remarkable improvements were observed: less than 1% of trainees (around three individuals) repeated previous mistakes. After three months of training, the pharmacists’ response speed to customer queries improved by 26%, reducing from 15 seconds to just 11 seconds.

Currently, FPT Long Châu has expanded the AI training model to approximately 4,000 pharmacists, with plans to increase the number to 7,000 next year. Their ultimate goal is to train about 10,000 pharmacists regularly on this innovative platform, enhancing average productivity by 30%.

Beyond FPT Long Châu, FPT AI Mentor is being implemented across businesses in various industries. Investing in high-quality human resources undeniably delivers long-term, sustainable value for enterprises.

Vote for FPT AI Mentor now at: https://vnexpress.net/fpt-ai-mentor-4775398.html