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AI-Enabled Operational Excellence
The AI-first strategy to revolutionize business operations
Amplify productivity for growth and new business value
The comprehensive AI ecosystem allows enterprises to automate operating activities in order to create business breakthroughs and conquer customers
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AI Contact Center Enhancement
Audit 100% of inbound and outbound calls via the call centerAnalyze customer sentiment and evaluate agent performanceTailor scoring criteria to any business needsGenerate comprehensive reports to improve call center operations
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Intelligent Document Processing
Up to 99% accuracy in automated document processingAutomated data extraction from various documents: invoices, contracts, receipts…Automated claim processing for insurance
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Automated Payment Reminder
Automate payment reminders for services and financial loansAI virtual assistant understands and interacts with customers in natural, friendly languageIncrease customer satisfaction and reduce bad debt ratio
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Digital Customer Onboarding
Authenticate customersAuthenticate employees, agents, and collaboratorsVerify user identity using biometrics, chip-embedded ID documents, or cross-referencing with national population database
Deliver Operation Execellence
The solution to unlock unprecedented business efficiency, leveraging deep learning, natural language processing, computer vision, biometric recognition…, deployed on a robust Cloud infrastructure with limitless performance.
FPT.AI powered Extraordinary Efficiency Across Industry
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Automate repetitive tasks and allow employees to focus on complex, meaningful work
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Increase operating efficiency with the power of human-machine collaboration
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Reduce human errors and compliance issues
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Strong performance, high accuracy
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Easy deployment and integration into internal systems
