Skip to content

Unlock the Potential of Artificial Intelligence for Operational Execellence

Revolutionizing your business operational efficiency with AI

Background section

Deliver Exceptional Experiences to Your Customers

The comprehensive AI ecosystem allows enterprises to automate operating activities and expand customer touch-points in order to create business breakthroughs and conquer customers

  • Solution: AI-Powered Call Center Quality Assurance
    100% Automated Call Audit Solution for both inbound and outbound calls to and from the call center.
    Analyzing customer emotions to evaluate the quality of the call center team.
    The scoring criteria is tailored for your business
    Comprehensive reporting system on call quality.
  • Solution: Intelligent Document Processing
    Approximately 99% accuracy in intelligent business document processing workflow.
    Automated data extraction from various documents: invoices, contracts, receipts, etc.
    Automated claims processing solution is specifically for the insurance industry
  • Solution: AI Payment Reminder
    Automated payment reminders for services and financial loans
    AI virtual assistants bring natural language understanding (NLU) into a variety of contexts and formats
    Increase customer satisfaction and reduce bad debt ratio
  • eKYC
    Identify customers electronically.
    Identify employees, advisors, collaborators.
    Solution for verifying user identity information through biometrics, chip-embedded identification documents, or cross-referencing with national digital population databases.

Deliver Exceptional Experiences to Your Customers

A solution that brings powerful operational improvements leveraging deep learning technology, natural language processing, computer vision, biometric recognition, etc., deployed on a robust Cloud infrastructure with unlimited performance.
Background section

FPT.AI powered Extraordinary Experiences Across Industry

The comprehensive AI ecosystem allows banking& finance enterprises to automate operating activities and expand customer touchpoints in order to create business breakthroughs and conquer customers.

  • Handling repetitive tasks across an organization so that employees can focus on complex problem-solving, and impactful work

  • Increasing operational efficiency with the power of human-machine collaboration.

  • Reducing rates of human errors and compliance issues.

  • Strong performance, high accuracy.

  • Simple deployment and integration into the enterprise’s internal management systems