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Comprehensive AI Solutions for Banking – Finance

Drive customer experience, operational excellence, and revenue growth with our AI solutions for Banking – Finance

Success Stories

Domain Specific Operations

Trusted by over 40 banks and financial institutions, FPT.AI offers AI solutions addressing the unique operational needs of the industry.
Digital Customer Onboarding (eKYC)

FPT AI eKYC delivers a secure and efficient customer authentication experience, maximizing compliance with electronic identification regulations. This solution leverages deep learning, computer vision, facial recognition, and advanced fraud prevention technology.

AI-Powered Call Center

Revolutionize the call center for operational excellence, reducing up to 40% of costs with comprehensive AI solutions: AI virtual assistant to automate inbound and outbound calls, Smart IVR, and call quality management.

Omni-channel Chatbot for Customer Service

The intelligent AI chatbot platform with omni-channel integration to mobile apps, websites and social media, offers instant responses to frequently asked questions such as cards, loans, interest rates, promotions, exchange rates, and branch locations.

Intelligent Document Processing

Automate the processing of financial and banking documents with up to 100% accuracy in only 2 seconds per set of documentation. The solution applies computer vision and deep learning technology with advanced features: detecting fake documents, matching signatures, etc.

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