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Redefine the Insurance Industry with AI

Be future-ready and unlock new opportunities in the Insurance sector with the region’s leading AI solutions

Success Stories

Domain Specific Operations

FPT.AI solutions empower the entire insurance value chain, ranging from sales, contract signing, customer services, and agent training.
Virtual Assistant for Customer Service

The AI virtual assistant is integrated across all customer touchpoints in mobile app, website, call center, and social media, providing information on insurance offerings, privileges, and contracts.

Intelligent Document Processing

Solution for processing documents and payment vouchers in large volumes of up to thousands of sets per hour with high accuracy and handling diverse templates: insurance contracts, examination notes, prescriptions, hospital invoices, etc.

Virtual Assistant for Call Center

Automate millions of inbound and outbound calls per month, reducing workloads for human agents, saving operating costs, and minimizing repetitive tasks such as providing quotation, customer surveys, and FAQs.

AI Training for Sales Agent

A brand new training model for insurance agents applies the Adaptive Micro-learning method built on Generative AI, transforming internal training for products, promotions, sales processes and policies.

Internal Virtual Assistant

Integrate with internal communication channels, the AI virtual assistant automatically resolves employee inquiries on business processes, compensations & benefits, product information, technical support, etc.

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