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Deliver Exceptional Experiences to Your Customers
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Automated Customer Survey
Proactively collect customer feedback via voice and messaging channels -
Automated Customer Satisfaction Survey (CSAT)
Collect customer satisfaction feedback for products and services in under 1 minute via voice and messaging channels -
Welcome Call
Make a great first impression to new customers with automated welcome calls. Process up to thousands of calls per month, reducing repetitive tasks for human agents -
Payment & Appointment Reminders
Chatbot and voicebot help to automatically remind customers:
Delivering proactive customer care on a large scale
Equipped with the most advanced technologies on a powerful infrastructure, the solution offers proactive support to thousands of customers simultaneously, enhancing customer satisfaction and reducing operating costs.![](https://fpt.ai/wp-content/uploads/2024/05/fpt-1632806373-1632806385-5389-1632806645-16607302379011079675563-0-48-720-1200-crop-1660730286866530958574.jpeg)
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FPT.AI powered Extraordinary Experiences Across Industry
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Proactive customer care anytime, anywhere
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Human-like interaction
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Omni-channel integration
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Built on a powerful Dedicated Cloud infrastructure