Cookie Policy

COOKIE POLICY

1. Introduction

This Cookie Policy (“Policy”) explains how FPT Smart Cloud Company Limited (“FPT Smart Cloud”, “We”, “Us”) uses cookies and similar technologies when you access and use our websites, platforms, and online services. 

This Policy should be read in conjunction with our Personal Data Protection Policy. 

Your continued use of the website after being notified about cookies implies your consent to the use of cookies in accordance with this Policy, unless you choose to opt out or adjust your cookie settings.

2. What are Cookies?

Cookies are small data files stored on your device (computer, phone, tablet) when you visit a website. Cookies allow the website to: 

• Recognize your device; 

• Remember your preferences and browsing behavior; 

• Improve performance and user experience. 

3. Purpose of Using Cookies

We use cookies for the following purposes: 

• Ensuring the stable operation of the website; 

• Remembering user choices and preferences; 

• Analyzing traffic and usage behavior; 

• Improving content, performance, and experience; 

• Supporting marketing activities (subject to your consent); 

• Ensuring security and detecting fraud. 

4. Classification of Cookies

We use the following types of cookies: 

4.1. Necessary Cookies These are essential for the website to function correctly. They handle: 

• Page navigation; 

• User authentication; 

• System security. These cookies do not require your consent. 

4.2. Performance and Analytics Cookies 

These cookies help us: 

• Understand how users interact with the website; 

• Collect aggregate information (non-directly identifiable); 

• Improve system performance. The use of these cookies requires your consent according to legal regulations. 

4.3. Functional Cookies 

These cookies allow the website to: 

• Remember your preferences (language, region); 

• Personalize the user experience. 

4.4. Marketing Cookies 

These cookies are used to: 

• Display relevant advertising content; 

• Measure the effectiveness of marketing campaigns; 

• Limit the frequency of advertisement displays. These cookies are only used with your consent. 

5. Third-Party Cookies

In some cases, we may use cookies from third parties, such as: 

• Analytics providers; 

• Advertising platforms; 

• Integrated services (video, maps, social networks). 

These third parties may collect and process data according to their own policies. We recommend that you consult the privacy policies of the relevant third parties. 

6. Managing and Setting Cookies

You have the right to choose whether to accept or decline cookies. You can manage cookies by: 

Adjusting browser settings: 

• Deleting cookies; 

• Blocking cookies; 

• Setting alerts when a cookie is sent. 

Using the cookie management tool on the website (if available): 

• Accepting all; 

• Declining; 

• Customizing by cookie type. 

Note: Declining certain types of cookies may affect your experience using the website. 

7. Legal Basis

Our use of cookies complies with: 

• Personal Data Protection Law No. 91/2025/QH15 and Decree 356/2025/ND-CP guiding the Personal Data Protection Law; 

• The principles of transparency and data subject consent; 

• International practices regarding privacy. 

For non-essential cookies, we will: 

• Only use them with your valid consent; 

• Allow you to withdraw your consent at any time. 

8. Cookie Storage Duration

Cookies can be stored: 

• In-session (session cookies): Automatically deleted when you close your browser. 

• Persistent cookies: Stored for a specific period of time. 

The specific storage time depends on the purpose of use and system configuration. 

9. Policy Updates

We may update this Cookie Policy from time to time to align with: 

• Changes in legislation; 

• Technological changes; 

• Operational needs. 

The updated version will be published on the website and will take effect from the time of posting. 

10. Contact

If you have any questions regarding the use of cookies, please contact: 

• Data Protection Officer (DPO)  

• Company: FPT Smart Cloud Company Limited  

• Address: No 10 Pham Van Bach Street, Cau Giay District, Hanoi, Vietnam  

• Email: Minhpt@fpt.com  

• Hotline: 1900638399