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As one of the main 4 modules of FPT.AI, FPT.AI Conversation is the Chatbot building platform applying artificial intelligence with state-of-the-art Machine Learning and Natural Language Processing/ Understanding (NLP/NLU) techniques. Built on popular chat interfaces like Facebook Messenger, Zalo, Website, Chatbot built on the FPT.AI platform allowing users to interact directly with the business through … Continued
The advancement of speech technology has made a great impact in the business world over the past decade, changing the way people interact with systems, no longer constrained by the traditional way of interacting but switching to direct interaction by voice. Businesses and products can now easily access and interact with customers using voice-related technologies … Continued
Within the product development roadmap to create a complete chatbot building platform, maximally serving the needs of customers, FPT.AI has updated the chatbot building platform version 3 – FPT.AI Conversation with more advanced features. FPT.AI is a comprehensive artificial intelligence platform, providing business optimization solutions, supporting enterprises in the decision-making process, creating competitive advantages for … Continued
On January 9, 2019, FPT.AI artificial intelligence product will be present at the Smart Space Exhibition at the Tech Award 2018 held at White Palace (Ho Chi Minh City). As one of 200 outstanding booths presenting at this year’s technology innovation and entrepreneurial innovation conference, FPT.AI’s booth will display four FPT.AI modules including FPT.AI Conversation, … Continued
Client: Sendo.vn Website: www.sendo.vn Project Overview: Challenge: To advise thousands of customers daily in a fast, appropriate and efficient manner with a view to saving operating cost, gradually automating customer service and bringing a novel experience to the user. Solution: Virtual agent built on the FPT.AI Conversation platform to automate customer service on https://www.sendo.vn/ and the Facebook … Continued
Client: FPT Digital Retail Joint Stock Company Website: https://fptshop.com.vn Project Overview: Challenge: Advising thousands of customers every day quickly, efficiently and with the correct information. Reducing operating cost, gradually automating customer service and bringing a novel experience to the customer. Solution: Creating virtual agent with FPT.AI Conversation to facilitate sales and answer customer questions on fptshop.com.vn and … Continued
Client: VHT Website: https://vht.com.vn/ Project overview: Challenge: VHT faces massive and continuously growing demand from its clients for notices and payment reminders, which requires a large number of call center personnel. Solution: Using FPT.AI text-to-speech service, VHT is able to make great numbers of automated outbound calls on behalf of its clients. Outcome: Anytime, anywhere notification … Continued
Client: SSI Securities Corporation (SSI-HOSE) Website: www.ssi.com.vn Project Overview: Challenge: Advising customers on products, services and investment packages quickly and accurately, reducing operating cost and bringing a pleasant experience to the customer. Solution: Creating virtual agents with FPT.AI Conversation, automating customer service on www.ssi.com.vn and the Facebook page www.facebook.com/congtychungkhoanssi Outcome: Responsive customer service 24/7. Improved customer … Continued
The article would like to share with readers experience in research, architecture, and deploy process in hope to clear the mist of building and deploying a complete Deep Learning project in general, and OCR task in particular. The author is currently working on an OCR project with some of Vision researcher/engineer colleagues: FVI. The job … Continued
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