FPT AI Adjust

Reshaping the insurance claims process with AI

A Comprehensive Solution for Insurance Claim Processing

80 %

Automate up to 80% of manual tasks

60 %

Increase fraud detection efficiency by 20%

30 minutes

Shorten the claim handling process to just 30 minutes

80 %

Automate up to 80% of manual tasks

60 %

Increase fraud detection efficiency by 20%

30 minutes

Shorten the claim handling process to just 30 minutes

Enhance Customer Experience with Straight-Through Processing

FPT AI Adjust automates the entire insurance claims process, ensuring seamless transactions and delivering an enhanced customer experience.

Integrating AI and Human Expertise

The claim assessment and document management process is efficiently powered by the collaboration between AI and human experts, enhancing both accuracy and productivity.

For Simple Claims:
Saves 95% of manual effort, cuts costs by 60%, reduces processing time by 90%
For Complex Claims:
Saves 98% of manual effort, cuts costs by 30%, reduces processing time by 70%

Smart Risk Control & Fraud Detection

Early detection of fraud and irregular claim patterns helps businesses respond promptly and prevent resource losses.

Proactively prevent fraudulent activities
AI-powered risk scoring system
Alerts for abnormal or excessive claims
Reduce financial losses effectively

Centralised Data on a Single Platform

All customer information and claims history are unified into one platform, making it easier for businesses to manage and utilise their data effectively.

Key Capabilities of FPT AI Adjust

Intelligent Document Processing
Compliance Assessment
Fraud Prevention
Risk Evaluation
Knowledge Support
Decision Making

FPT AI Adjust is equipped with the most advanced AI technologies

Generative AI

Generative AI

Developed in-house by FPT.AI, based on large language models (LLMs).
Generative AI

Generative AI

Developed in-house by FPT.AI, based on large language models (LLMs).
Visual Language Model

Visual Language Model

Visual Language Model is built by combining a large language model (LLM) with a vision encoder, enabling FPT AI Adjust to understand and process multi-format content.
Visual Language Model

Visual Language Model

Visual Language Model is built by combining a large language model (LLM) with a vision encoder, enabling FPT AI Adjust to understand and process multi-format content.
RAG

Retrieval-Augmented Generation (RAG)

Retrieval-Augmented Generation (RAG) giúp người dùng dễ dàng truy xuất thông tin liên quan từ kho tài liệu (tri thức) và sử dụng chúng cho quá trình tạo sinh các đề xuất xử lý hồ sơ bảo hiểm
RAG

Retrieval-Augmented Generation (RAG)

Retrieval-Augmented Generation (RAG) giúp người dùng dễ dàng truy xuất thông tin liên quan từ kho tài liệu (tri thức) và sử dụng chúng cho quá trình tạo sinh các đề xuất xử lý hồ sơ bảo hiểm
OCR

Optical Character Recognition (OCR)

Technology that enables computers to recognize and convert text from images or scanned documents into editable and searchable data
OCR

Optical Character Recognition (OCR)

Technology that enables computers to recognize and convert text from images or scanned documents into editable and searchable data
Machine learning

Machine learning

Automates workflows, detects fraud, and optimizes the insurance claim process by learning from data, recognizing patterns, and extracting information.
Machine learning

Machine learning

Automates workflows, detects fraud, and optimizes the insurance claim process by learning from data, recognizing patterns, and extracting information.