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Case Study
Call Center 24.07.2020
Call Center

AI creates a breakthrough in productivity for Home Credit Vietnam

FPT.AI Virtual Agent for Call Center supports Home Credit Vietnam to make more than 2.000.000 calls per month, fulfilling more than 90% of customers' requests for loans and services.

Call Center 17.12.2019
Call Center

Automatically notify customers about electrical incidents with FPT.AI Text to Speech

EVN CPC used FPT.AI Text to Speech to automatically respond questions about reasons for power cut, time-bound… via IVR switchboard, replacing hundreds of employees, available anytime and anywhere.

Reader 12.11.2019

FPT.AI Vision digitalizes data entry for MB App and MB Family

MB Bank utilizes FPT.AI Vision for automatic extraction and storage of relevant information from the end-user’s national ID.