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Application of AI in Banking – Insurance: The slower, the worse

In recent years, Artificial Intelligence (AI) in business is more and more invested by enterprises as it is a part of the digital transformation. Most of the big corporations are exploring what AI is and how they can build internal capacity for AI to find new opportunities to create value. It is even more important for companies with large numbers of customers such as banks and insurance as AI will have a direct impact on both their revenues, costs and business strategies, thereby determining the competitive advantage of each enterprise.


The customer experience advantage of Artificial Intelligence in the Cloud

Artificial intelligence and cloud computing are both dynamic technologies on their own. Put them together and you get a customer experience powerhouse.


AI is the future – But where are the women?

WIRED worked with Montreal startup Element AI to estimate the diversity of leading machine learning researchers, and found that only 12 percent were women.

Conversation 06.01.2020

Chatbot – Virtual assistant helps to address thousands of questions

Q&A Bot Maker is the foundation for creating free Q&A Chatbot, built on the artificial intelligence system of FPT.AI with the capacity of natural language processing, especially the Vietnamese language.


Instructions for FPT.AI Console

FPT.AI Console is an integrated management platform for programmers to build, manage and capture parameters of all FPT.AI services applied to each project. FPT.AI Console allows you to

Vision 18.12.2019

Practical applications of OCR

In the era of rapid development of science and technology, OCR (Optical Character Recognition) is widely applied in many industries and fields and has quickly demonstrated its necessary role. In addition to actively supporting companies and businesses to digitize documents, OCR also contributes to simplifying many daily activities of people.

Call Center 18.12.2019
Call Center

Problems regarding FPT.AI Speech applications in automatic call centers

At the moment, Vietnam businesses generally utilize call centers to build professionalism in their customer care system. This is due to the need to develop the business and increase revenue, and frequent interactions between the business and their customers and partners play a crucial part in achieving that goal.


FPT.AI – A comprehensive Artificial Intelligence platform

The platform that FPT is developing named FPT.AI has been providing key capabilities such as Natural Language Understanding, Speech Recognition, Computer Vision, and the Knowledge Base. With the ambitious objective, FPT.AI aims to become a platform that can assist human in automating decision-making processes.

Text to Speech 17.11.2019
Text to Speech

Natural Language Applications for Vietnamese

According to Wikipedia, “Natural Language Processing (NLP), is a subfield of computer science, information engineering, and artificial intelligence concerned with the interactions between computers and human (natural) languages, in particular how to program computers to process and analyze large amounts of natural language data.”

Vision 16.11.2019

A technical view of FVI: End-to-end Vietnamese ID card OCR

The article would like to share with readers experience in research, architecture, and deploy process in hope to clear the mist of building and deploying a complete Deep Learning project in general, and OCR task in particular.