The broadcast feature allows bot admin to send notifications to a group of customers who have the same interest, instead of sending them to all customers.Read more
Artificial Intelligence (AI) is changing the business sector, from marketing communications to customer service, database management... Business visions of applying AI to operational process will determine business's future over the next five years.Read more
According to Gartner Group, with the current growth of AI, by 2021, more than 80% of technologies applied in businesses will be integrated with AI. Therefore, a proper view on AI of managers will have a great impact on the development of businesses.Read more
OCR was born in the 1990s as a great step forward in the digitalization of documents. However, OCR gradually became obsolete and revealed many limitations. In recent years, with Artificial Intelligence (AI), OCR has strongly revived and quickly appeared in a wide range of important fields around the world.Read more
Chatbots can support companies of all sizes and all industries in the automation of the customer service process, lead generation, sales, and more activities. A chatbot is a practical tool for all enterprises, a bridge between businesses and customers to maintain a win-win relationship.
Large enterprises and corporations are not the only types of businesses that have enough resources and finance to apply the most advanced AI-powered solutions to their operation. Many medium enterprises have also searched for and deployed suitable AI solutions for their needs and size.
Security, speed, and convenience are at the forefront of the financial technology revolution. Thanks to outstanding advantages, eKYC - electronic Know Your Customer becomes more prominent than the traditional Know Your Customer (KYC) process.
AI-powered technology solutions allow many contactless activities. Especially in the recession, AI is an outstanding technology, promising to help eliminate the influence of this pandemic on the global economy.
Complicated Covid-19 pandemic, interruption of business operation, and changes in customer behavior are forcing companies to innovate fast as the urge to adapt to the condition and survive. In this situation, chatbots have clearly shown their advantages and work side by side with businesses to overcome difficulties.
One of the top criteria for banks to retain customers is to improve service quality and solve all their problems in the most convenient and simple way. eKYC was born and quickly applied in the customer identification process to create great customer experiences.