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Create Seamless Customer Experience
Never lose a customer with AI-powered,24/7 customer service, serving 120M+ messages & calls per month.
Deliver Exceptional Experiences to Your Customers
The comprehensive AI ecosystem allows enterprises to automate operating activities and expand customer touch-points in order to create business breakthroughs and conquer customers
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Personalized Self- Service
(Cá nhân hóa trải nghiệm KH)Natural-sounding synthetic voice for gender and regional accentsSentiment Scanner: the ability of bots to recognize user’s emotional factor in the dialogue and therefore, select the suitable responseseKYC helps authenticate & categorize customersScenario Builder according personalized options
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AI-Powered Omni-channel CX
(Trải nghiệm liền mạch trên các nền tảng)eKYC helps authenticate & categorize customersScenario Builder according personalized options
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Quickly – Any time – Anywhere
(Nhanh chóng – Mọi lúc – Mọi nơi)eKYC helps authenticate & categorize customersScenario Builder according personalized options
Stories from customers
Deliver Exceptional Experiences to Your Customers
The comprehensive AI ecosystem allows enterprises to automate operating activities and expand customer touch-points in order to create business breakthroughs and conquer customers
FPT.AI powered Extraordinary Experiences Across Industry
The comprehensive AI ecosystem allows banking& finance enterprises to automate operating activities and expand customer touchpoints in order to create business breakthroughs and conquer customers.
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FPT.AI Virtual Assitant
FPT AI Enhance is a state of the art Contact Center Enhancement solution by dramatically increasing reachability to customers and reducing average human agent handling time per call (AHT)
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Conversational AI
Conversational AI (FPT AI Chat, FPT AI Engage) can be configured to facilitate early payment reminder, increase successful collection rate and explore opportunity up-selling
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FPT.AI Intelligence Document Processing
Recognize& extract various types of documents; Reduce document processing time and enhance productivity with FPT AI Read
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FPT.AI eKYC
Enables customers identity verification on digital platforms, offering positive and convenient experience to end-customers
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Employee Assistant
FPT AI Mentor is the solution for automating and personalizing each employee’s track of improvement with AI, enhance training quality ass well as knowledge & competency of salesmes.
FPT.AI Empowered Customers Experiences
The comprehensive AI ecosystem allows enterprises to automate operating activities and expand customer.
Transform businesses into AI-first organizations
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Customer Experience Enhancement
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Customer Experience Enhancement
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Productivity Boost
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