Skip to content
Try for free

Comprehensive AI Solutions for Banking – Finance

Drive customer experience, operational excellence, and revenue growth with our AI solutions for Banking – Finance

Success Stories

image post
FPT Smart Cloud partners with Vietcombank to successfully initiate AI Virtual Assistant – VCB Digibot

In the digital transformation journey, Vietcombank defines the strategic prerequisite to pioneer in technology implementation to optimize the digital experience for its customers. The AI virtual assistant, VCB Digibot, developed on the FPT.AI platform, is the missing piece to perfect the comprehensive outlook of digital transformation for Vietcombank.
view more
image post
VIB Introduces MyVIB 2.0 Using AI Voice Banking Technology of FPT.AI

In June 2022, Vietnam International Commercial Joint Stock Bank introduced MyVIB 2.0, an application integrated with the most advanced speech technology of the FPT.AI Artificial Intelligence platform, allowing users to experience making transactions through AI Voice quickly and accurately.
view more
image post
AI creates a breakthrough in productivity for Home Credit Vietnam

FPT.AI Virtual Agent for Call Center supports Home Credit Vietnam to make more than 2.000.000 calls per month, fulfilling more than 90% of customers’ requests for loans and services.
view more
image post
FPT.AI Vision digitalizes data entry for MB App and MB Family

Military Commercial Joint Stock Bank (MB Bank) is a top-tier bank in Vietnam with numerous awards and accolades over the years from domestic and international institutions such as Top 10 Trusted Commercial Banks of Vietnam, Business with National Brand Products, Top 10 Quality Products Trusted by Vietnamese Consumers, Exemplar Digital Bank etc.
view more

Domain Specific Operations

Trusted by over 40 banks and financial institutions, FPT.AI offers AI solutions addressing the unique operational needs of the industry.
Digital Customer Onboarding (eKYC)

FPT AI eKYC delivers a secure and efficient customer authentication experience, maximizing compliance with electronic identification regulations. This solution leverages deep learning, computer vision, facial recognition, and advanced fraud prevention technology.

AI-Powered Call Center

Revolutionize the call center for operational excellence, reducing up to 40% of costs with comprehensive AI solutions: AI virtual assistant to automate inbound and outbound calls, Smart IVR, and call quality management.

Omni-channel Chatbot for Customer Service

The intelligent AI chatbot platform with omni-channel integration to mobile apps, websites and social media, offers instant responses to frequently asked questions such as cards, loans, interest rates, promotions, exchange rates, and branch locations.

Intelligent Document Processing

Automate the processing of financial and banking documents with up to 100% accuracy in only 2 seconds per set of documentation. The solution applies computer vision and deep learning technology with advanced features: detecting fake documents, matching signatures, etc.

Request a demo

Get in touch for an exclusive demo and consulting session!

Request A Demo