Set up chatbot to automatically inbox when customers comment on Facebook Fan Page
According to Facebook’s statistics, Facebook Messenger has 1,3 billion users around the world at this time. Therefore, taking care of customers on Facebook is crucial because anywhere users visit can be a marketplace. Many features have been developed to support chatbot to meet the needs of businesses, including the one to automatically inbox when customers comment on Facebook Fan Page.
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6 reasons why e-commerce companies need chatbot – Part 1
Chatbot can completely change the buying experience. E-Commerce companies can have a friendly and enthusiastic employee that understands clearly about potential customers in the sales funnel, and that is chatbot – the essential “virtual employee” for every business.
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How Chatbot will help businesses save money?
Chatbot is a popular solution to automate customer service. Enterprises can leverage it to maintain professional communication with customers, as well as reducing costs, saving money and boosting sales.
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Why automated call center is an inevitable trend?
With the development of Industry 4.0, automation appears all over the world, supports people to do everyday activities and many other jobs, including customer service. The automated call center gradually replacing bulky traditional ones will be unavoidable in the future.
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Why marketing and sales need chatbot?
The integration of smart chatbot and messaging apps is essential to improve competitive advantages in customer service for businesses.
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5 reasons why businesses should promptly build chatbots
Chatbots can support companies of all sizes and all industries in the automation of the customer service process, lead generation, sales, and more activities. A chatbot is a practical tool for all enterprises, a bridge between businesses and customers to maintain a win-win relationship.
AI application for medium enterprises
Large enterprises and corporations are not the only types of businesses that have enough resources and finance to apply the most advanced AI-powered solutions to their operation. Many medium enterprises have also searched for and deployed suitable AI solutions for their needs and size.
OCR - Speed up the digital transformation
OCR is increasingly popular in the world and becomes an effective tool widely used in many fields to have high productivity, save time, and optimize human resources of enterprises.
eKYC - A breakthrough in the financial technology revolution
Security, speed, and convenience are at the forefront of the financial technology revolution. Thanks to outstanding advantages, eKYC - electronic Know Your Customer becomes more prominent than the traditional Know Your Customer (KYC) process.
AI - The technology that helps defeat the global economic impact of the pandemic
AI-powered technology solutions allow many contactless activities. Especially in the recession, AI is an outstanding technology, promising to help eliminate the influence of this pandemic on the global economy.
How marketers use Chatbot to boost sales
Chatbots were born and gradually became popular. Many enterprises with business acumen have applied chatbots to their marketing strategies, thereby creating practical effects with huge leaps in sales.
Chatbots send voucher code to customers via API
With FPT.AI Conversation, chatbot script builders can take the initiative in designing the flow, to determine what time and data to interact with the system through JSON API card.
3 significant benefits of chatbot when the Covid-19 outbreak occurs
Complicated Covid-19 pandemic, interruption of business operation, and changes in customer behavior are forcing companies to innovate fast as the urge to adapt to the condition and survive. In this situation, chatbots have clearly shown their advantages and work side by side with businesses to overcome difficulties.
Why is eKYC essential in the banking industry?
One of the top criteria for banks to retain customers is to improve service quality and solve all their problems in the most convenient and simple way. eKYC was born and quickly applied in the customer identification process to create great customer experiences.
eKYC - The first "brick" of digital banking
While Internet banking only allows customers to carry out some simple actions such as payment, money transfer, account balance inquiry, etc. digital banks can provide many other online services such as bill payment, credit, online savings, etc.