Breakthrough Sales Performance with New-generation AI Virtual Assistant
FPT.AI just introduced AI-powered Virtual Advisory Assistant - a solution to help businesses create breakthroughs in sales through human-like consultation and communication with many customers in a short time.
Gen Z and The Trend of Digital Multi-Channel Interaction and Self-Service 24/7 with Virtual Agent
In the digital age, Gen Z customers, who are tech-savvy with high expectations in their consumption habits and service experiences, have the leading impact on the market. Experts claim that this young generation highly values speed, convenience and personalization when experiencing digital services. To meet their expectations, AI-powered virtual agents are becoming the solution for many large businesses.
Interactive experience with FPT.AI Virtual Agent impressed visitors at DX Summit 2022
At Vietnam - ASIA DX Summit 2022 on 25-26 May, FPT.AI brought an impressive interactive experience to visitors with the AI Engage Virtual Agent. Besides, the company's representative had a seminar with leading experts about digital transformation in the Finance - Banking industry.
4 customer experience trends in the digital age
Being the leader in researching AI adoption for customer service activities, AI-based virtual assistant is the solution to provide powerful digital experiences, satisfying customers and helping businesses achieve efficiency breakthroughs.
FPT Smart Cloud achieves the highest PCI DSS Compliance level
FPT Smart Cloud, the owner of FPT AI and FPT Cloud platform, is granted the highest PCI DSS compliance level (level 1, version 3.2.1) from Secure Vectors Information Technologies.
eKYC - The First Step to Digitalize The Insurance Industry
Since the living standards are improving, the need for insurance is also increasing among citizens. Grasping this big opportunity, many insurance companies keep enhancing their service quality by adopting state-of-the-art technologies, including e-KYC solutions.
FPT.AI Virtual Agent - A powerful assistant for call centers
Many large businesses in Vietnam have been anticipating the digital transformation trend by applying virtual agents for call centers to customer service. Here are 3 outstanding benefits that make FPT.AI Virtual Agent a powerful assistant for call centers.
FPT.AI eKYC adoption in loan application assessment process
The spread and sophistication of financial scams today pose an urgent need for technology application, in order to prevent risks for financial companies. So what benefits does FPT.AI eKYC bring to the loan assessment process?
4 outstanding benefits of FPT.AI eKYC for onboarding process in financial organizations
Since finance is the leading industry in terms of digital transformation, financial organizations have soon recognized the benefits of eKYC adoption. In this article, let's take a look at 4 outstanding advantages of eKYC solution, which make it a powerful supporter for financial businesses on customer onboarding processes.
FPT Smart Cloud achieves the highest PCI DSS Compliance level
FPT Smart Cloud, the owner of FPT AI and FPT Cloud platform, is granted the highest PCI DSS compliance level (level 1, version 3.2.1) from Secure Vectors Information Technologies.
5 promising trends of AI adoption in 2022
In 2022, artificial intelligence (AI) will still be a technology with huge adoption potential, which creates breakthroughs for computer systems to operate and respond smartly like humans. The abilities of AI have been recognized and are extending across many industries.
Below are 5 promising trends of AI adoption in 2022:
OCR technology eases the healthcare industry's burden
Optical character recognition technology (OCR) is profoundly affecting every aspect of life and society, and quickly became a trend in the 4.0 era. Especially in the healthcare industry, OCR-based applications have been increasingly used and created breakthroughs in medical treatment and patient management.
Top 8 benefits of digitizing data by the OCR-based FPT.AI Reader Flex solution
Today, with an increasing need for scanning documents, OCR technology has become the core technology standard to digitize businesses' documents. FPT.AI Reader Flex is the leading OCR tool in Vietnam’s market with many outstanding benefits for businesses.
Chatbot and its benefits in real estate
In a fiercely competitive market like real estate, businesses have to constantly innovate by adopting technologies. Below are 3 reasons why real estate companies should build a chatbot today.
Chatbot - A powerful assistant of tourism 4.0
In recent years, chatbots have been used in various industries, such as Banking, Finance, Healthcare, Education, etc. Not being bystanders, tourism companies also start using chatbots to maximize revenue and bring the best experiences to customers. So how have chatbots changed the face of the tourism sector?