eKYC - The next wave of Banking & Finance in ASEAN
Vietnam also entered the race and stated to offer eKYC digital account opening. This is the first step in its roadmap to develop digital banking and increase the use of technology in banking and finance in the near future.
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Decode concerns about eKYC
The adoption of eKYC process in business models improves customer onboarding, minimizes administrative tasks, saves time and optimizes security.
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eKYC – The "panacea" for businesses in Covid-19
Covid-19 has urged many companies to implement digital transformation to reshape their business models. Against this backdrop, eKYC, or electronic Know Your Customer, is considered as a "panacea" to help businesses to minimize negative impacts of the pandemic and maintain their operations.
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Virtual Agent – The right hand to businesses in the coronavirus age
Utilizing Artificial Intelligence along with natural voice identification, generation, and processing technology, the smart virtual agent is gaining quick popularity in finance-banking business, particularly in their traditional call centers, in order to automatize various customer services.
Clicking Bot, NLP Bot – Which is the optimal choice for businesses?
Today, we can find multiple types of chatbot, each meeting a different business demand, and the most well-known among those are Clicking Bot and NLP Bot. So, which is the perfect solution for businesses?
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Virtual Agent – The digital voice assistant in banking
In finance, banks have accelerated technology application in customer service to provide customers with convenience; and an emerging solution that has been integrated into the call centers of many big banks around the world is Virtual Agent for call center.
eKYC - The next wave of Banking & Finance in ASEAN
Vietnam also entered the race and stated to offer eKYC digital account opening. This is the first step in its roadmap to develop digital banking and increase the use of technology in banking and finance in the near future.
Decode concerns about eKYC
The adoption of eKYC process in business models improves customer onboarding, minimizes administrative tasks, saves time and optimizes security.
eKYC – The "panacea" for businesses in Covid-19
Covid-19 has urged many companies to implement digital transformation to reshape their business models. Against this backdrop, eKYC, or electronic Know Your Customer, is considered as a "panacea" to help businesses to minimize negative impacts of the pandemic and maintain their operations.
Virtual Agent – The right hand to businesses in the coronavirus age
Utilizing Artificial Intelligence along with natural voice identification, generation, and processing technology, the smart virtual agent is gaining quick popularity in finance-banking business, particularly in their traditional call centers, in order to automatize various customer services.
Clicking Bot, NLP Bot – Which is the optimal choice for businesses?
Today, we can find multiple types of chatbot, each meeting a different business demand, and the most well-known among those are Clicking Bot and NLP Bot. So, which is the perfect solution for businesses?
FPT.AI Credit Scoring – A customer credit scoring solution
Consumer loan is one service most encouraged by banks and financial institutes, as most loans are small in scale, but large in numbers, with high interest and stability. There is also the birth of various credit scoring services along with the rise of the financial market. Knowing these needs, FPT.AI Credit Scoring had been born to help financial institutes solve the problem of crediting scoring individual customers.
FPT.AI eKYC – solution for financial institutes
With the application of FPT.AI eKYC for online know-your-customer, FPT had successfully hosted its General Meeting of Shareholders in midst of the COVID-19 pandemic, receiving positive feedbacks from participants regarding the new form of organization.
How steadfast was the Covid-19 prevention virtual assistant born?–Part 2
Previously, the FPT.AI team showed you how to identify problems and build conversational flow of chatbots. In part 2, we will share with your detailed steps to deploy the bot on the FPT.AI platform.
Guiding customers through the buying process with Chatbot
With the explosive growth of Internet, there is a fierce competition among businesses in finding customers. Businesses have to seek for different approaches to target new customers instead of waiting on them. Against this backdrop, chatbots have emerged as an effective tool guiding customers through the buying process.