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Conversation 22.10.2020
Conversation

Why e-commerce platforms should have AI Chatbot?

A productive sales assistant can completely change the buying experience, especially when 24 million e-commerce platforms are competing in the market. However, not all businesses are alert enough to build a strong and smart tool for customer service called Virtual Assistant - AI Chatbot.

Conversation 20.10.2020
Conversation

4 practical applications of Chatbot Marketing in Business

Chatbot marketing đã và đang được đánh giá cao như một công cụ marketing cực kỳ hiệu quả trong việc cải thiện tương tác với khách hàng và thắt chặt mối quan hệ giữa khách hàng và doanh nghiệp.

Conversation 20.10.2020
Conversation

4 ways chatbot can improve customer experience in Banking and Finance

In the finance - banking industry, chatbot can enhance customer experience when allowing customers to carry out many actions directly through the conversations with it.

Conversation 20.10.2020
Conversation

Set up chatbot to automatically inbox when customers comment on Facebook Fan Page

According to Facebook’s statistics, Facebook Messenger has 1,3 billion users around the world at this time. Therefore, taking care of customers on Facebook is crucial because anywhere users visit can be a marketplace. Many features have been developed to support chatbot to meet the needs of businesses, including the one to automatically inbox when customers comment on Facebook Fan Page.

Vision 19.10.2020
Vision

OCR – a powerful assistant to automate business operations

In these times, conducting a large number of files/documents to process information is one of the most challenging problems for businesses. Although this work seems simple, it takes a lot of effort, time and money. OCR technology was invented as an impactful assistant to handle documents, creating a revolution in automated operation.

Vision 19.10.2020
Vision

Practical applications of OCR in Insurance

The insurance industry has a large amount of customer information and requires a high standard of data management. However, many insurance companies are still using the traditional system to manage information with the manual data entry method. Insurtech (Insurance Technology) is a wind of change in the approach to insurance business models, especially with Optical Character Recognition technology (OCR).

Conversation 19.10.2020
Conversation

6 reasons why e-commerce companies need chatbot – Part 1

Chatbot can completely change the buying experience. E-Commerce companies can have a friendly and enthusiastic employee that understands clearly about potential customers in the sales funnel, and that is chatbot – the essential “virtual employee” for every business.

Conversation 15.10.2020
Conversation

6 reasons why e-commerce companies need chatbot – Part 2

Besides multi-channel marketing strategy, automatic customer engagement and post-purchase experience enhancement, chatbot also shows its value in many other aspects that are in demand of any e-commerce businesses.

Conversation 15.10.2020
Conversation

DOS and DON’TS in building a Chatbot for business

Many companies are using chatbot as an automated customer service tool. While having advanced technologies, many chatbots cannot fully reach their potentials because of weaknesses in scenario creation.

Conversation 13.10.2020
Conversation

How Chatbot will help businesses save money?

Chatbot is a popular solution to automate customer service. Enterprises can leverage it to maintain professional communication with customers, as well as reducing costs, saving money and boosting sales.