3 trends of combining Chatbot and Marketing in 2021
2020 is a year full of surprises. Although there will always be factors beyond our control, if the contingency plans are well prepared, the year 2021 could be a booming year. When it comes to business development, the standardization of the new year starts with the trends of combining chatbot and marketing in 2021.
Read more
Digitalize documents in just 1 second with FPT.AI Reader
FPT Smart Cloud, a subsidiary of FPT, has officially launched FPT.AI Reader - An application which can automatically recognize and extract text from photos, allowing users to easily extract diverse documents in vary industry groups, with the accuracy up to 98%.
Read more
Extract information from images automatically with APIs of FPT.AI
This article is a detailed instruction on how to connect API OCR by NodeJs. Through connecting APIs, you can build the process of extracting identity information automatically for personal credit card/account opening in such industries as telecom, finance, banking, etc.
Read more
Building free chatbots for customer service
“It takes months to find a customer and only seconds to lose one”. And what is the fastest way to lose customers? Providing them a bad customer service experience.
Read more
The future of Chatbot for B2C businesses
Chatbot has become popular around the world. The chatbot market reached $2.6 billion in 2019 and is estimated to reach $9.4 billion in 2024. Initially, chatbots can only answer basic questions from users. However, the development of AI and the integration of many features into chatbots allow them to perform various tasks at higher levels, helping to improve customer experience in the era of technology.
Read more
The future of Chatbot for B2C businesses
Chatbot has become popular around the world. The chatbot market reached $2.6 billion in 2019 and is estimated to reach $9.4 billion in 2024. Initially, chatbots can only answer basic questions from users. However, the development of AI and the integration of many features into chatbots allow them to perform various tasks at higher levels, helping to improve customer experience in the era of technology.
Banking industry changes business activities to overcome Covid-19 crisis
Covid-19 pandemic is a health crisis, as well as a shock to the global economy. In that situation, banks have to change business activities to strongly go through the difficult period.
AI is forecasted to boost revenue powerfully in the next few years
In the 3rd quarter of 2020, McKinsey released the latest report on AI around the world. The report is worth notice due to a deep understanding of businesses pioneering applying AI to boost revenue and the positive results they have achieved.
Enhance business process with OCR
OCR technology has a great impact on how modern businesses operate in document, licence and invoice processing. Whether it is banking, retail or customer identification, OCR delivers outstanding results, completely making paper work as simple as pie.
FPT.AI is the only Artificial Intelligence platform to win the Excellent Digital Platform award
Surpassing dozens of digital platforms, FPT.AI is the only Artificial intelligence platform in top 3 “Excellent Digital Platform” in the National Forum on Developing Vietnamese Digital Enterprise at Vietnam National Convention Center on December 23.
Use cases of natural speech in retail
Artificial Intelligence (AI) has changed the way consumers interact with brands. In particular, speech technology is becoming one of the factors that create differences in modern purchasing experience. Many retail businesses are building competitive advantages by applying natural speech technology to customer service.
AI - the “remedy” for the exhaustion of customer service in 2020
In 2020, the world witnesses AI accelerating drastically and playing an important role as a powerful assistant to support the safety of humans in the outbreak of Covid-19 pandemic. Many automation solutions have been implemented in customer service, ensuring a smooth operation as well as the health of employees.
The trend of natural-sounding speech in daily life
Being equipped with the most advanced Speech synthesis, Natural language processing technology, FPT.AI Text to Speech solution has high-quality voices that are chosen and applied by many clients to a variety of fields in daily life, from reading online stories, newspapers, audiobooks to movie voiceover, etc.
4 reason for automated invoice processing
Invoice processing is an important, regular process and often requires a large amount of time and resources. Before the wave of business digitalization, many enterprises have chosen OCR solution, simplified invoice processing to optimize productivity and improve the efficiency of business models.