Problems regarding FPT.AI Speech applications in automatic call centers
At the moment, Vietnam businesses generally utilize call centers to build professionalism in their customer care system. This is due to the need to develop the business and increase revenue, and frequent interactions between the business and their customers and partners play a crucial part in achieving that goal.
FPT.AI – A comprehensive Artificial Intelligence platform
The platform that FPT is developing named FPT.AI has been providing key capabilities such as Natural Language Understanding, Speech Recognition, Computer Vision, and the Knowledge Base. With the ambitious objective, FPT.AI aims to become a platform that can assist human in automating decision-making processes.
Natural Language Applications for Vietnamese
According to Wikipedia, “Natural Language Processing (NLP), is a subfield of computer science, information engineering, and artificial intelligence concerned with the interactions between computers and human (natural) languages, in particular how to program computers to process and analyze large amounts of natural language data.”
A technical view of FVI: End-to-end Vietnamese ID card OCR
The article would like to share with readers experience in research, architecture, and deploy process in hope to clear the mist of building and deploying a complete Deep Learning project in general, and OCR task in particular.
FPT.AI participates in Tech Award 2018
On January 9, 2019, FPT.AI artificial intelligence product will be present at the Smart Space Exhibition at the Tech Award 2018 held at White...
FPT.AI updates chatbot platform - FPT.AI Conversation with outstanding features
Within the product development roadmap to create a complete chatbot building platform, maximally serving the needs of customers, FPT.AI has updated the chatbot building platform version 3 – FPT.AI Conversation with more advanced features.
Use cases of FPT.AI Speech in enterprise
The advancement of speech technology has made a great impact in the business world over the past decade, changing the way people interact with systems, no longer constrained by the traditional way of interacting but switching to direct interaction by voice