How was the steadfast Covid-19 prevention virtual agent born? – Part 1
FPT Corporation had had the honor to accompany the Electronic Health Administration – Ministry of Health in building the Covid-19 prevention virtual assistant, and had finished 90% of its work in only 2 days.
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Master the future with Virtual Agent for Call Center
Along with the modern science-technology flow that are constantly transforming the world, call centers are also joining the eventual trend of digital transformation. Under the development of Artificial Intelligence, call center’s AI virtual assistants are born, and are quickly becoming optimized solutions for businesses.
Upgrade new features of FPT.AI Conversation
Starting on March 10, 2020, FPT.AI Conversation will finish upgrading the Live support feature with many in-depth features for customer care team on both web interface and mobile application.
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FPT.AI Vision Facematch – Face authentication solution
As a part of the comprehensive solution that FPT.AI provides for businesses, FPT.AI Vision Facematch - Face authentication solution was born and promptly helps businesses solve the problem of electronics Know Your Customer.( eKYC).
Building a chatbot from real experience with FPT.AI Conversation
In the recent years, FPT.AI chatbot has gained quite the popularity, becoming a reliable solution for many large businesses. Due to AI integration, FPT.AI chatbot can meet various demands from different businesses. Many companies and organizations are now building their chatbots with FPT.AI, in order to support and simplify customer service. So, how to start chatbot building with FPT.AI?
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Problems regarding FPT.AI Speech applications in automatic call centers
At the moment, Vietnam businesses generally utilize call centers to build professionalism in their customer care system. This is due to the need to develop the business and increase revenue, and frequent interactions between the business and their customers and partners play a crucial part in achieving that goal.
FPT.AI – A comprehensive Artificial Intelligence platform
The platform that FPT is developing named FPT.AI has been providing key capabilities such as Natural Language Understanding, Speech Recognition, Computer Vision, and the Knowledge Base. With the ambitious objective, FPT.AI aims to become a platform that can assist human in automating decision-making processes.
Natural Language Applications for Vietnamese
According to Wikipedia, “Natural Language Processing (NLP), is a subfield of computer science, information engineering, and artificial intelligence concerned with the interactions between computers and human (natural) languages, in particular how to program computers to process and analyze large amounts of natural language data.”
A technical view of FVI: End-to-end Vietnamese ID card OCR
The article would like to share with readers experience in research, architecture, and deploy process in hope to clear the mist of building and deploying a complete Deep Learning project in general, and OCR task in particular.
FPT.AI participates in Tech Award 2018
On January 9, 2019, FPT.AI artificial intelligence product will be present at the Smart Space Exhibition at the Tech Award 2018 held at White...
FPT.AI updates chatbot platform - FPT.AI Conversation with outstanding features
Within the product development roadmap to create a complete chatbot building platform, maximally serving the needs of customers, FPT.AI has updated the chatbot building platform version 3 – FPT.AI Conversation with more advanced features.
Use cases of FPT.AI Speech in enterprise
The advancement of speech technology has made a great impact in the business world over the past decade, changing the way people interact with systems, no longer constrained by the traditional way of interacting but switching to direct interaction by voice