Skip to main content
News
Text to Speech 28.12.2021
Text to Speech

FPT.AI enhances Virtual Agent for Call Center with Voice Technology AceSound

The boom of Artificial Intelligence (AI) has driven new technologies with breathtaking power, including voice synthesis technology used in call center operations. FPT.AI has launched a new generation of Vietnamese-based AI voice, which is outstanding in quality thanks to the most advanced voice tech today - AceSound.

Reader 28.12.2021
Reader

Digitize documents with OCR - The leverage of business during Covid-19

Traditional models have become a burden for businesses, especially in the Covid-19 pandemic. In this situation, accelerating digitalization is needed to avoid being left behind in the digital transformation trend, and digitizing documents by OCR technology is one of the best tools to solve productivity problems in the pandemic.

Conversation 28.12.2021
Conversation

Easy way to create chatbot scenarios with Bot Builder

In order to provide a simpler chatbot creation tool, FPT.AI Conversation has launched Bot Builder feature, which helps users design scenarios for chatbot quickly, conveniently and effortlessly.

Reader 28.12.2021
Reader

Facial Recognition Technology in Banking

Facial recognition is increasingly popular, starting with its use case in Face ID on smartphones. Many banks have been taking advantage of its convenience and personalization when using it in a wide range of customer services.

Call Center 28.12.2021
Call Center

FPT.AI pioneers in AI-powered solutions for digitalization in the pharmaceutical industry

Boston Pharma has become the first pharma company to start digital transformation as it recently collaborated with FPT.AI, in order to implement Virtual Agent for Call Center in customer service, thereby impressively boosting productivity.

Call Center 28.12.2021
Call Center

Virtual Agent for Call Center - Turn challenges into opportunities

Digital transformation is an irreversible trend in this era. As Covid-19 causes unprecedented negative effects on economies around the world including Vietnam’s, businesses need to quickly transform in the "new normal", accelerate technology adoption in their operations and get ready for digital transformation. FPT.AI virtual agents for call centers, integrated with the most advanced Artificial Intelligence technology, is an optimal tool for digital transformation in call center systems.

Call Center 28.12.2021
Call Center

AI-based Virtual Assistants powerfully support The Global Healthcare Industry

Covid-19 pandemic is prolonged and complicated. Many technology solutions have been implemented to support the healthcare industry to help control the situation and prevent infection. AI-powered voicebot is one of the most advanced tech solutions that is being used by many countries to prevent and control the Covid-19 pandemic.

Text to Speech 28.12.2021
Text to Speech

Audiobooks: The future of publishing

Despite being around for a long time, audio books only have rapid growth around the world in recent years. With the strong development of IT and the internet, audiobooks show its position in the modern publishing industry. FPT.AI is pioneering in text-to-speech technology - the golden key to the future of audio books in Vietnam.

Reader 28.12.2021
Reader

The trend of OCR application in Vietnam’s insurance industry

More and more insurance companies in Vietnam are interested in investing in technology development and application. Insurtech is gradually changing the way this industry operates. Especially, the application of OCR technology to the insurance business model is bringing about convenience and optimization to both businesses and customer.

24.11.2021

Banking: AI Technology Is Shaping The Future

According to experts, the explosion of AI in banking around the globe is expected to create $1 trillion in annual value. The development of AI drives the banking industry to transform powerfully, enhancing experiences for new generations of customers in the 4.0 era.