Why financial - banking businesses need chatbots?
Finance - Banking is an industry with a huge customer base. To handle this enormous workload fast and conveniently, businesses in the Finance - banking sector have sharply applied science and technology to operations to simplified and automated work processes. Therefore, since chatbots were developed, they have quickly become popular as they bring benefits to businesses.
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5 biggest mistakes many companies make with chatbots
Like other AI-powered solutions, chatbots have been an important tech trend. More and more businesses are using chatbots to interact with customers, automatically solve user problems and boost sales.
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FPT.AI performs the most superior solutions at Techday 2020
FPT Techday 2020 is expected to create breakthroughs in business transformation and make the most of the collaboration between human and machine intelligence. FPT.AI is one of the key units of the corporation, specializes in researching and developing technology solutions based on Artificial Intelligence (AI), brings practical leaps to businesses participating in the exhibition at the event.
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4 ways to increase sales with Facebook chatbots
In recent years, chatbots with Artificial Intelligence (AI) have become smarter and more useful. Not only e-commerce businesses but small and medium enterprises (SME) are also using chatbots to boost sales.
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6 features proving the ability of AI Virtual Agent in call centers
AI-powered Virtual Agent with natural voice helps customer service call centers boost productivity and save money. Moreover, with dialog management, AI Virtual Agent can provide call centers with statistics and assessment of call quality.
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OCR and the importance of digitization
The second decade of the 21st century witnessed the trend of paperless offices being the sustainable objective of many corporations around the world. Along with that came the development of digitization and OCR technology that saved money, optimized human resources, and built modern and stable business models.
Convert text into speech easily with FPT.AI Text to Speech
The fourth industrial revolution is slipping into every corner of our lives and gradually changing many business activities. Even the content creation, voice-over and publishing industry are experiencing a significant transformation of the production process with an advanced technology application - Text to Speech.
Chatbot completely resolves 3 problems of businesses
Over the past decade, the global consumer market has been experiencing leaps of technology applications in every industry – field, along with the increasing need for convenience and accessibility in the purchasing experience. The transformation of business models with advanced technology solutions, especially smart Chatbot, has attracted more loyal customers and given businesses advantages over competitors.
Text to Speech is changing our reading habits
Text to Speech is a helpful solution equipped with Artificial Intelligence (AI), allowing the conversion of Vietnamese text into natural-sounding voice. Text to Speech has the potential for integration with many technology solutions to bring high utility to daily life. Especially, Text to Speech has made a change to our reading habits.
Text to speech – the technology in the AI era
With the development of Artificial Intelligence (AI), humans have looked for a way to make tedious text more vivid by human-like natural mechanical voice, and it can be found in Text to speech technology.
Why e-commerce platforms should have AI Chatbot?
A productive sales assistant can completely change the buying experience, especially when 24 million e-commerce platforms are competing in the market. However, not all businesses are alert enough to build a strong and smart tool for customer service called Virtual Assistant - AI Chatbot.
4 practical applications of Chatbot Marketing in Business
Chatbot marketing đã và đang được đánh giá cao như một công cụ marketing cực kỳ hiệu quả trong việc cải thiện tương tác với khách hàng và thắt chặt mối quan hệ giữa khách hàng và doanh nghiệp.
4 ways chatbot can improve customer experience in Banking and Finance
In the finance - banking industry, chatbot can enhance customer experience when allowing customers to carry out many actions directly through the conversations with it.
Set up chatbot to automatically inbox when customers comment on Facebook Fan Page
According to Facebook’s statistics, Facebook Messenger has 1,3 billion users around the world at this time. Therefore, taking care of customers on Facebook is crucial because anywhere users visit can be a marketplace. Many features have been developed to support chatbot to meet the needs of businesses, including the one to automatically inbox when customers comment on Facebook Fan Page.
OCR – a powerful assistant to automate business operations
In these times, conducting a large number of files/documents to process information is one of the most challenging problems for businesses. Although this work seems simple, it takes a lot of effort, time and money. OCR technology was invented as an impactful assistant to handle documents, creating a revolution in automated operation.