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Conversation 06.08.2021
Conversation

Mark As Done Template

Thêm ghi chú kết thúc phiên hỗ trợ khách hàng dễ dàng hơn với tính năng Mark As Done Template.

Reader 06.08.2021
Reader

Digitize paper-based processing in 1 second with FPT.AI

FPT.AI Reader with up to 98% of accuracy is providing a solution to identify and extract information on documents for more than 30 large businesses, serving tens of millions of customers in various industries, helping businesses quickly solve data entry problems and digitize customer information.

Besides 30 templates, the FPT.AI Reader platform allows users to create their own information extracting models with any document format.

26.07.2021

Voice Bot - Future of Customer Service

If the future of retail customer service is self-service, the majority of those consumer conversations will increasingly be conducted with intelligent virtual agents — and consumer confidence and satisfaction is already rising dramatically.

06.07.2021
18.06.2021

AI Chatbot: The Next Big Thing For Digital Transformation in Vietnam

Businesses are not only maximizing profitability solely by focusing on input, output, and price but also, with a customer-centric approach, they are striving to create the best experience for customers.

17.06.2021

Chatbot Statistics 2021: State of the Market & Opportunities

The events of 2020 provoked a surge of digitalization across industries, departments, and business types. Conversation automation has taken up a life of its own. Hence, the chatbot industry is booming more than ever.

07.06.2021

AI-Powered Chatbots: The Key to Delight Customers

As a growing business, it could be challenging to attract new customers as well as managing and taking care of the expanding customer base. There are many feasible solutions, but where should you start?