Electronic Know Your Customer (eKYC) by FPT.AI - The revolution of digitalizing customer experience
Though electronic Know Your Customer (eKYC) has just appeared in Vietnam for a few years, it quickly creates a revolution in the finance-banking sector due to double benefits: optimize costs, secure information, and enhance customer experience.
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AI Technology - The key to breakthroughs of banks in the digital age
Artificial Intelligence (AI) has become a trend while the industrial revolution 4.0 is occurring powerfully around the globe. Not only economic sectors but the Government, non-government organizations are also adopting AI to digital transformation. Especially in the banking industry, most banks determine that AI-powered banking will be the technology driving strong growth in the next decades.
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How to convert text to speech using new interface of FPT.AI Voice Maker
To create outstanding experiences for users, FPT.AI Voicemaker introduces a new and friendly interface, providing professional editing tools for easy text-to-speech conversion.
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FPT.AI won Vietnam Digital Awards 2021
December 9, 2021, at Vietnam Digital Awards 2021, FPT Smart Cloud Co.,Ltd was honored to win Excellent Digital Product, Service, Solution with the comprehensive artificial intelligence platform FPT.AI.
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Launching FPT.AI Reader Flex - The next level of digitizing documents
In FPT Corporation's largest tech event - FPT Techday 2021, FPT Smart Cloud showcased new-generation FPT.AI Reader Flex. It is considered the unlimited, flexible and smartest platform for document extraction and digitization in Vietnam's market today.
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Digital Banking Race: Applying AI solutions to operating processes
AI in banking is developing, offering the potential to tackle more complex challenges while generating more positive ROI across business segments. How are AI solutions being applied to all business processes?
AI Chatbot helps businesses get closer to their customers
In the digital era, where customers' online shopping experience is priority, Chatbot is gradually becoming a tool applied by many businesses. This is an inevitable trend in e-commerce. Accompanying businesses on the way to conquering customers, FPT.AI's Chatbot is the market leading preeminent solution for customer care services.
eKYC – The golden key for Digital bank
Over the past few years, the world has witnessed the development of eKYC in all economic activities, especially in the banking industry. Online customer identification - eKYC (electronic Know Your Customer) - is said to be the first brick for the digital transformation process of banks.
Vietnamese AI voice - New achievement of Vietnamese AI experts
The potential and diverse use cases of AI voices drive leading tech companies to create high-quality Vietnamese ones. Recently, FPT.AI has launched AceSound technology - a leap in AI voice synthesized from human natural language.
FPT.AI enhances Virtual Agent for Call Center with Voice Technology AceSound
The boom of Artificial Intelligence (AI) has driven new technologies with breathtaking power, including voice synthesis technology used in call center operations. FPT.AI has launched a new generation of Vietnamese-based AI voice, which is outstanding in quality thanks to the most advanced voice tech today - AceSound.
Digitize documents with OCR - The leverage of business during Covid-19
Traditional models have become a burden for businesses, especially in the Covid-19 pandemic. In this situation, accelerating digitalization is needed to avoid being left behind in the digital transformation trend, and digitizing documents by OCR technology is one of the best tools to solve productivity problems in the pandemic.
Easy way to create chatbot scenarios with Bot Builder
In order to provide a simpler chatbot creation tool, FPT.AI Conversation has launched Bot Builder feature, which helps users design scenarios for chatbot quickly, conveniently and effortlessly.
Facial Recognition Technology in Banking
Facial recognition is increasingly popular, starting with its use case in Face ID on smartphones. Many banks have been taking advantage of its convenience and personalization when using it in a wide range of customer services.
FPT.AI pioneers in AI-powered solutions for digitalization in the pharmaceutical industry
Boston Pharma has become the first pharma company to start digital transformation as it recently collaborated with FPT.AI, in order to implement Virtual Agent for Call Center in customer service, thereby impressively boosting productivity.
Virtual Agent for Call Center - Turn challenges into opportunities
Digital transformation is an irreversible trend in this era. As Covid-19 causes unprecedented negative effects on economies around the world including Vietnam’s, businesses need to quickly transform in the "new normal", accelerate technology adoption in their operations and get ready for digital transformation. FPT.AI virtual agents for call centers, integrated with the most advanced Artificial Intelligence technology, is an optimal tool for digital transformation in call center systems.