Digital Banking Race: Applying AI solutions to operating processes
AI in banking is developing, offering the potential to tackle more complex challenges while generating more positive ROI across business segments. How are AI solutions being applied to all business processes?
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AI Chatbot helps businesses get closer to their customers
In the digital era, where customers' online shopping experience is priority, Chatbot is gradually becoming a tool applied by many businesses. This is an inevitable trend in e-commerce. Accompanying businesses on the way to conquering customers, FPT.AI's Chatbot is the market leading preeminent solution for customer care services.
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Vietnamese AI voice - New achievement of Vietnamese AI experts
The potential and diverse use cases of AI voices drive leading tech companies to create high-quality Vietnamese ones. Recently, FPT.AI has launched AceSound technology - a leap in AI voice synthesized from human natural language.
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FPT.AI enhances Virtual Agent for Call Center with Voice Technology AceSound
The boom of Artificial Intelligence (AI) has driven new technologies with breathtaking power, including voice synthesis technology used in call center operations. FPT.AI has launched a new generation of Vietnamese-based AI voice, which is outstanding in quality thanks to the most advanced voice tech today - AceSound.
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Facial Recognition Technology in Banking
Facial recognition is increasingly popular, starting with its use case in Face ID on smartphones. Many banks have been taking advantage of its convenience and personalization when using it in a wide range of customer services.
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AI-based Virtual Assistants powerfully support The Global Healthcare Industry
Covid-19 pandemic is prolonged and complicated. Many technology solutions have been implemented to support the healthcare industry to help control the situation and prevent infection. AI-powered voicebot is one of the most advanced tech solutions that is being used by many countries to prevent and control the Covid-19 pandemic.
Audiobooks: The future of publishing
Despite being around for a long time, audio books only have rapid growth around the world in recent years. With the strong development of IT and the internet, audiobooks show its position in the modern publishing industry. FPT.AI is pioneering in text-to-speech technology - the golden key to the future of audio books in Vietnam.
The trend of OCR application in Vietnam’s insurance industry
More and more insurance companies in Vietnam are interested in investing in technology development and application. Insurtech is gradually changing the way this industry operates. Especially, the application of OCR technology to the insurance business model is bringing about convenience and optimization to both businesses and customer.
Banking: AI Technology Is Shaping The Future
According to experts, the explosion of AI in banking around the globe is expected to create $1 trillion in annual value. The development of AI drives the banking industry to transform powerfully, enhancing experiences for new generations of customers in the 4.0 era.
FPT Chairman talks with the AI “Godfather”
Mr.Truong Gia Binh, FPT Chairman, shared his dream and AI ambition with Prof.Yoshua Bengio, the leading AI scientist in the world.
Success story of Home Credit Vietnam and FPT.AI resonates in the prestigious Fintech Magazine
Amplifying productivity and enhancing customer experience during the Covid-19 pandemic, FPT.AI Virtual Agent for Call Center is a highlight of Home Credit's success story in Vietnam. The interview in Fintech Magazine with Anastasia Fokina, Chief OPS and Digital Transformation Officer of Home Credit Vietnam, will reveal many interesting things about this spectacular transformation.
FPT.AI White Paper: Voicebot - AI-Powered Virtual Agent
Based on our experience implementing AI-powered virtual agents for leading businesses in Vietnam, FPT.AI published a white paper titled "AI-powered voicebots as virtual agents – Amplify productivity for call centers in the Finance, Banking, Insurance industry." This publication will help businesses to accomplish their twin goals: Optimize productivity and enhance customer experience.
Strengthen security for FPT.AI account with 2-factor authentication
FPT.AI always attaches great importance to the security of customer accounts. To enhance account security, the FPT.AI system upgrades 2-factor authentication to protect customer accounts from unwarranted attacks.
Supercomputers for AI
In Vietnam, petaflop supercomputers have increasingly appeared in large technology corporations. Many people are expecting that supercomputers will drive artificial intelligence to thrive in the near future.
Technology reshapes the insurance industry
A survey of Bain & Company shows that digital adoption in the insurance sector increased by 20% in 2020. Keeping up with the global trend, FPT.AI and many organizations in Vietnam also take pioneering steps to seize opportunities.