SeABank maintains customer service during Covid-19 with Virtual Agent for Call Center
Covid-19 pandemic has accelerated digital transformation of businesses, driven them to keep up with problems in services that their customers meet during social distancing. And SeABank is one of the first units in Vietnam’s banking system to deploy FPT.AI Virtual Agent for Call Center, providing seamless experiences to customers, ensuring continuous customer support activities when the Covid-19 situation is confusing.
7 potential benefits of Chatbot for SEO
Businesses may all know what the popular uses of chatbots in customer service are. But business owners and marketers do not know that chatbots help improve SEO, increase advertising performance on digital channels, retain customers longer, etc.
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3 trends of combining Chatbot and Marketing in 2021
2020 is a year full of surprises. Although there will always be factors beyond our control, if the contingency plans are well prepared, the year 2021 could be a booming year. When it comes to business development, the standardization of the new year starts with the trends of combining chatbot and marketing in 2021.
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Digitalize documents in just 1 second with FPT.AI Reader
FPT Smart Cloud, a subsidiary of FPT, has officially launched FPT.AI Reader - An application which can automatically recognize and extract text from photos, allowing users to easily extract diverse documents in vary industry groups, with the accuracy up to 98%.
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Extract information from images automatically with APIs of FPT.AI
This article is a detailed instruction on how to connect API OCR by NodeJs. Through connecting APIs, you can build the process of extracting identity information automatically for personal credit card/account opening in such industries as telecom, finance, banking, etc.
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Use JSON API card to build a powerful chatbot
You can easily build a smart chatbot with a few simple actions on the artificial intelligence platform FPT.AI Conversation. However, to make chatbots versatile and powerful, you have to integrate them with many add-on features, and JSON API is the most popular and speedily one.
Instruction on how to use VoiceMaker.fpt.ai
Voicemaker is a platform allowing users to convert text to natural-sounding speech, with many specialized features, and convenience for editing and storage.
"Lead nurturing" tactics with chatbot
Taking customers to chatbots to experience and access products/services is simple, but to nurture customers and impress them needs the attention and consideration of businesses.
Legal chatbot - "smart virtual lawyer" in the legal industry
Smart chatbot solution has been widespread in all key economic sectors, including the Legal industry. The existence of legal chatbots marks the beginning of an intelligent and reliable model of legal support service for a large number of clients.
Why financial - banking businesses need chatbots?
Finance - Banking is an industry with a huge customer base. To handle this enormous workload fast and conveniently, businesses in the Finance - banking sector have sharply applied science and technology to operations to simplified and automated work processes. Therefore, since chatbots were developed, they have quickly become popular as they bring benefits to businesses.
How AI will change the finance - banking industry in 2020?
The finance - banking sector is an industry with enormous human resources as well as the amount of data to store. In Vietnam, the application of Artificial Intelligence (AI) to finance - banking area is becoming popular. Having many strengths and potentials ready to be released, within this year, AI is going to have a powerful impact on the whole banking industry.
5 key factors to consider when choosing a chatbot
With the development of Artificial Technology (AI), there are many Chatbot providers in the market. However, when the requirement for experience with chatbots is becoming higher, choosing a Chatbot provider causes a headache for businesses.
5 biggest mistakes many companies make with chatbots
Like other AI-powered solutions, chatbots have been an important tech trend. More and more businesses are using chatbots to interact with customers, automatically solve user problems and boost sales.
FPT.AI performs the most superior solutions at Techday 2020
FPT Techday 2020 is expected to create breakthroughs in business transformation and make the most of the collaboration between human and machine intelligence. FPT.AI is one of the key units of the corporation, specializes in researching and developing technology solutions based on Artificial Intelligence (AI), brings practical leaps to businesses participating in the exhibition at the event.
Digitize documents with AI in Finance sector
In the field of Finance - Banking - Insurance, many important processes are still being conducted on papers. However, large businesses have made some significant moves in digitization to prepare for breakthroughs and automation in the next few years by applying Artificial Intelligence (AI) solutions.