Building a personality for Chatbot
Today, Chatbot is becoming more and more popular with many businesses and is also crucial in customer services. In fact, it can be considered the image of many companies. In building a chatbot, creating its personality is one of the most important steps in order for that chatbot to converse actively, flexibly, while providing good customer experiences. But how can we do this?
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Instructions for FPT.AI Console
FPT.AI Console is an integrated management platform for programmers to build, manage and capture parameters of all FPT.AI services applied to each project. FPT.AI Console allows you to
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Practical applications of OCR
In the era of rapid development of science and technology, OCR (Optical Character Recognition) is widely applied in many industries and fields and has quickly demonstrated its necessary role. In addition to actively supporting companies and businesses to digitize documents, OCR also contributes to simplifying many daily activities of people.
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Problems regarding FPT.AI Speech applications in automatic call centers
At the moment, Vietnam businesses generally utilize call centers to build professionalism in their customer care system. This is due to the need to develop the business and increase revenue, and frequent interactions between the business and their customers and partners play a crucial part in achieving that goal.
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FPT.AI – A comprehensive Artificial Intelligence platform
The platform that FPT is developing named FPT.AI has been providing key capabilities such as Natural Language Understanding, Speech Recognition, Computer Vision, and the Knowledge Base. With the ambitious objective, FPT.AI aims to become a platform that can assist human in automating decision-making processes.
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Benefits of Chatbots to Business Owners & Customer Services
Be it in customer service or in enhancing the buyer’s decisions, the use of chatbots have changed the customer experience drastically. The purpose of using chatbots in business is to assist you in communicating with both existing clients and potential clients.
Using Chatbot Messenger to replace Mobile Apps
Enterprises increasingly focus on the direct connection and providing online support services to customers. Many large businesses have spent hundreds of millions or even billions of VND to build applications to connect with customers. However, many applications seemed ineffective and customers still had to call the support center to solve their problems.
Riding the AI wave
When celebrated champion Lee Sedol lost to AlphaGo in March 2016, millions were left speechless. The game of Go, long considered the last bastion of human intellect in mind sports, had fallen years earlier than expected. However, it took AlphaGo’s own defeat by AlphaGo Zero a few months later to really put things into perspective. While the original was trained with thousands of past games as well as online opponents, AlphaGo Zero trained itself from just the rules of Go.
6 ways artificial intelligence is already impacting hospitality
Great hospitality experiences drive guest loyalty. Guest loyalty drives recommendations and revenue. While larger chains have more customer and performance data to tap into, smaller operators have historically had a tougher time maximizing reputation, revenue and the customer experience.
Important use cases of AI-powered chatbots in the banking industry
Today’s companies are racing towards artificial intelligence to make it a big part of their digital strategy. The rise of chatbots in finance and banking sectors is the latest wave of new technologies adopted. Particularly in the banking industry, it is changing the face of the communication interface by adopting Artificial Intelligence.
Top 7 Chatbot Monetization Strategies You Need to Know
Chatbots are new and hot but how do you get them to make money for your company? Is it really possible to leverage chatbots to generate sales? More importantly, have you created a chatbot but are struggling to monetize it?
Can AI improve Customer Service performance?
What separates a customer from a brand loyalist? It’s customer service, primarily. CRM technology witnessed warm welcome (meaning multimillion dollar investments) by enterprises because it promised automation in customer service. Artificial intelligence takes things a few notches ahead, because it blends “intelligence” and “automation,” putting customer service on autopilot.
Chatbots are the future of Organization
Chatbots are transforming the marketing trend and business capitalization by engaging beyond traditional online advertising through active conversation with the user. A chatbot computer program is powered by artificial intelligence and automates tasks such as chatting with users through a conversational interface. Undoubtedly chatbots will be inevitable in the future of Digital Marketing. They help in understanding composite requests, substantiate responses, personalize and improve interactions subsequently. Chatbots help to solve the elements that the users loathe about apps in preferment.
AI is your colleagues who embrace it will
ome employees are hesitant to adopt artificial intelligence, but research shows those who embrace it will be more successful in the long haul.
Artificial Intelligence in Education Market 2018 Trends, Size, Segments and Growth by Forecast to 2023
AI benefits the education sector with features such as personalized learning, additional educational support and assessment and student engagement. AI in education is still in a primitive stage which is expected to have many more advancements in the forthcoming years…