Chatbot can completely change the buying experience. E-Commerce companies can have a friendly and enthusiastic employee that understands clearly about potential customers in the sales funnel, and that is chatbot – the essential “virtual employee” for every business.Read more
With the development of Industry 4.0, automation appears all over the world, supports people to do everyday activities and many other jobs, including customer service. The automated call center gradually replacing bulky traditional ones will be unavoidable in the future.Read more
Insurance Technology (Insurtech) is rapidly changing user behavior. Many large insurance companies are pioneering the application of automatic customer care solutions with AI chatbot and initially bring positive experiences to customers.Read more
Industry 4.0 brings the Insurance sector a new driving force: Insurtech with Big data, Artificial Intelligence (AI), etc. The development of these technologies creates solutions to optimize business processes, making the integration with technology at the forefront of the insurance industry to cut down ineffective procedures.
Chatbot is increasingly popular and appearing in various fields, including education. Chatbot accompanies teachers, effectively supports the teaching process, provides a modern and advantageous educational tool that students in the young generation deserve to experience.
Currently, chatbots have really become popular, and are put into operation by hundreds of millions of large / small businesses around the world. In addition to the outstanding ability to automate many tasks to help free up labor, interaction with an AI chatbot is also a new brand experience for customers. However, how can the communication between the user and the chatbot be meaningful and effective?
In the era of technology, chatbot is one of the most attractive platforms on the market, and chatbot applications are working in many sectors. If businesses deploy chatbot properly, it will be a powerful assistant that help to operate effectively and lead to outstanding growth.
The broadcast feature allows bot admin to send notifications to a group of customers who have the same interest, instead of sending them to all customers.
Modern customers want to buy not only products/services but experiences, understanding and personalization. Digital platforms with Artificial Intelligence (AI) promises to provide businesses many useful solutions that meet these diverse needs of customers.