AI creates a breakthrough in productivity for Home Credit Vietnam
FPT.AI Virtual Agent for Call Center supports Home Credit Vietnam to make more than 2.000.000 calls per month, fulfilling more than 90% of customers' requests for loans and services.
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Automatically notify customers about electrical incidents with FPT.AI Text to Speech
EVN CPC used FPT.AI Text to Speech to automatically respond questions about reasons for power cut, time-bound… via IVR switchboard, replacing hundreds of employees, available anytime and anywhere.
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FPT.AI Vision digitalizes data entry for MB App and MB Family
MB Bank utilizes FPT.AI Vision for automatic extraction and storage of relevant information from the end-user’s national ID.
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SSI Securities Corporation automates front-line support with FPT.AI chatbot
Creating virtual agents with FPT.AI Conversation, SSI Security Corporation is able to automate customer service on website and Facebook page
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Sendo uses FPT.AI Conversation to elevate its customer service
Sendo uses virtual agents built on the FPT.AI Conversation platform to automate customer service on www.sendo.vn and the Facebook Fanpage
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Improving call center efficiency with FPT.AI text-to-speech service
Using FPT.AI text-to-speech service, VHT is able to make great numbers of automated outbound calls on behalf of its clients.