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As the global manufacturing industry accelerates digital transformation and adopts AI to enhance competitiveness, Mishima Kosan, a leading Japanese manufacturing enterprise, is making significant strides in improving employee competency and global talent management with FPT AI Mentor.
Mishima Kosan and the Workforce Training Challenge in Manufacturing
Mishima Kosan has over 2,500 employees across Japan and Myanmar. With a large workforce, high professional requirements, and geographically dispersed locations, the company has faced significant challenges in workforce training and knowledge transfer, bearing substantial time and cost pressure.
Traditional training methods like centralized training (OFF-JT) and on-the-job training (OJT) require employees to spend at least 6 months to master knowledge, making it difficult to continuously update knowledge and optimize workforce operations.
“One of the major challenges in these operations is the time required to acquire site-specific skills with specialized terminology and strict safety and quality standards. It often takes six months to a year, or even longer, for new employees to become fully operational. This results in significant training costs and has remained an ongoing operational challenge,” stated Mr. Yoshifumi Mizomoto, Senior Executive Officer, Mishima Kosan.
FPT AI Mentor – An AI Workforce to Support Every Employee
Employees can easily learn with FPT AI Mentor through personalized programs on their smartphones, at any time and location.
“Especially, the learning format through quizzes provides very high effectiveness as it creates a game-like feeling while providing immediate feedback, helping learners absorb and retain knowledge more naturally. We can also proactively review procedures on our phones before performing actual work, thereby significantly improving training effectiveness and job readiness,” shared Mr. Hiroshi Ishii, Shift Supervisor, Thick Plate Section, Mishima Kosan.
Aside from an enjoyable learning experience, FPT AI Mentor is equipped with multi-language capabilities. Employees can easily select learning materials and tests in their mother tongues.
As a direct user of FPT AI Mentor, Mr. Cho Cho We, Thick Plate Section, Mishima Kosan, shared: “I come from Myanmar and previously had to spend a lot of time translating and understanding Japanese instruction materials. With FPT AI Mentor, I can now accurately check complex procedures and safety regulations in my own language. The most useful thing for me is being able to quickly find answers right on my smartphone.”
Notably, FPT AI Mentor can flexibly adapt to the specific work culture and complex operational processes of each organization. Users can even provide direct feedback, such as marking “this answer is incorrect.” The system then absorbs additional knowledge and practical experience from the workforce, continuously evolving to better fulfill operational needs.
Additionally, FPT AI Mentor serves as a centralized training management system, allowing administrators to easily create, update, and manage training materials while monitoring the entire learning process on a unified platform. Enterprises can make more accurate decisions in workforce allocation, skill development, and training planning through a real-time, data-driven evaluation system, building training processes with compliance orientation and ensuring operational consistency.
Combining Technological Power with Deep Industry Expertise
The combination of global deployment capabilities, Japanese large language model (LLM) developed by FPT.AI, and Mishima Kosan’s long-standing domain expertise creates an optimal AI solution for workforce challenges in manufacturing.
According to Mr. Ho Minh Thang, Deputy Director of AI Product Division, FPT Smart Cloud, FPT Corporation: “Through the collaboration project with Mishima Kosan, the platform has helped reduce new staff training time, enhance multilingual content accessibility, and improve operational consistency across factories. We believe that AI will play a crucial role in helping global manufacturing enterprises build a more flexible, high-quality, and sustainable workforce.”
In the next phase, Mishima Kosan aims to build a manufacturing environment where any employee can reach the same standards of quality, safety, and performance, with FPT AI Mentor becoming an indispensable part of the factory work environment.
About FPT.AI
FPT.AI is a comprehensive AI platform developed by FPT Smart Cloud (FPT Corporation), delivering advanced AI products and solutions for enterprises to automate customer interactions, optimize operations, and elevate digital experiences. FPT.AI is partnering with over 200 enterprises and 20 million users globally across diverse sectors such as BFSI, retail, and logistics.
Learn more: https://fpt.ai/
About Mishima Kosan
Established in 1916, Mishima Kosan Co., Ltd. is a leading Japanese industrial company with operations in Japan, China, and India. The company serves the steel, chemical, and automotive industries through three core areas: manufacturing operation services, high-performance industrial products (continuous casting molds, IC semiconductor trays, magnetic field elimination devices), and comprehensive technical services from design to maintenance.
Learn more: https://en.mishimakosan.com/
